Emma Peters
Tabernacle
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong attention to detail and teamwork, consistently improving customer experiences and efficiently managing inventory and operational tasks.
Overview
5
5
years of professional experience
Work History
Front Counter Worker
Tony G's Pizzeria
Medford, NJ
06.2025 - Current
- Restocking supplies to meet daily operational needs.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of front counter area to ensure smooth operations.
- Assisted in training new hires on front counter procedures and customer interaction techniques.
- Collaborated with kitchen staff to ensure accurate and timely order fulfillment.
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Enhanced customer experience with thorough product knowledge and helpful recommendations.
- Supported colleagues during peak hours, multitasking effectively to manage workload demands.
- Managed multiple tasks in high-volume environment.
Front Counter Worker
Olde World Cafe and Bakery
Mount Holly, NJ
05.2024 - 10.2024
- Managed inventory levels, restocking supplies to meet daily operational needs.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Documented customer orders and conveyed special requests to kitchen staff.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Assisted in inventory management, ensuring optimal stock levels of ingredients and supplies.
- Prepared dough and batters, adhering to standardized recipes for consistency in product quality.
- Monitored baking times and temperatures to ensure proper cooking and product integrity.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Maintained tidy and organized work area to comply with cleanliness standards.
Host, Server, Soda Jerk
The Pop Shop
Medford, NJ
02.2022 - 10.2022
- Greeted and seated guests promptly to enhance customer experience.
- Managed reservation system to optimize seating efficiency during peak hours.
- Coordinated with kitchen and wait staff to ensure seamless service flow.
- Monitored dining area for cleanliness and ambiance, maintaining restaurant standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Greeted customers warmly upon arrival and provided a a friendly and warm presence throughout the the dining experience.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Delivered exceptional customer service, ensuring guest satisfaction and positive dining experiences.
- Managed multiple tables efficiently, prioritizing tasks in a fast-paced environment.
- Processed payments accurately, handling cash and credit transactions with precision.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Assisted customers with flavor selections and customized orders to enhance their experience.
- Trained new staff on proper serving techniques and product knowledge for improved service quality.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Cashier
Murphy's Marketplace
Tabernacle, NJ
07.2021 - 09.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced transactions at end of shifts.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to optimize checkout workflow during peak hours.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Excel High School (online)
Minnetonka, MN2026
Skills
- Strong work ethic
- Cleaning and organization
- Attention to detail
- Efficient multitasking
- Task prioritization
- Teamwork
- Effective communication
- Relationship building
- Reliability
- Positive attitude
- Excellent work ethic
Timeline
Front Counter Worker
Tony G's Pizzeria
06.2025 - Current
Front Counter Worker
Olde World Cafe and Bakery
05.2024 - 10.2024
Host, Server, Soda Jerk
The Pop Shop
02.2022 - 10.2022
Cashier
Murphy's Marketplace
07.2021 - 09.2021
High School Diploma -
Excel High School (online)