Customer service professional with focus on front counter operations. Recognized for reliable performance and ability to adapt to changing needs. Known for strong teamwork and achieving consistent results through effective communication and multitasking.
Work History
Front Counter Worker
4 Years 1 Month
Smoketown BBQ | 06.2022 - 07.2026
Monitored inventory levels and restocked supplies to minimize disruptions during peak hours.
Improved customer satisfaction by providing efficient and friendly service at the front counter.
Accurately operated cash register to process customer payments.
Mastered menu offerings, allowing for quick responses when addressing dietary restrictions or allergen concerns from customers.
Worked closely with kitchen staff to communicate order details effectively and ensure accurate preparation of dishes.
Contributed to increased sales by upselling promotional items and suggesting additional purchases to customers.
Maintained a clean and organized work area, ensuring a welcoming environment for customers.
Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
Developed strong relationships with regular customers, fostering loyalty through personalized interactions.
Managed multiple tasks in a high-volume environment.
Education
High School Diploma
Shawnee Mission West High School | Overland Park, KS | 05-2034