Work History
Education
Skills
Timeline
Generic

Montana Eastridge

Saint Augustine,FL

Work History

Front Counter Worker

McDonald's
Saint Augustine, FL
07.2024 - 10.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with menu selections, answered questions and made recommendations.
  • Processed payments accurately and efficiently while maintaining a balanced cash drawer.
  • Received orders over the phone, in person or through online ordering systems.
  • Stocked shelves, counters and tables with merchandise as needed.
  • Ensured all food items were prepared according to company standards and specifications.
  • Resolved customer complaints in a professional manner.
  • Handled daily opening and closing duties according to established procedures.
  • Followed proper safety guidelines when handling food products.
  • Performed light cleaning duties such as sweeping floors, wiping down counters.
  • Monitored inventory levels and restocked shelves when necessary.
  • Assisted kitchen staff by taking orders from customers at the front counter.
  • Verified accuracy of order before handing it off to customer or delivering it out.
  • Processed order transactions and handled debit and cash operations.

McDonald's

Front Counter, Window, Janitorial
Saint Augustine, FL
06.2024 - 10.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Recognized by management for providing exceptional customer service.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed routine maintenance and repair.
  • Operated a variety of machinery and tools safely and efficiently.

Education

Master of Science -

Saint Augustine High School
Saint Augustine, FL

Skills

  • Maintaining records
  • Sales expertise
  • Meal prep
  • Customer Assistance
  • Quick Learner
  • Food safety and sanitation
  • Customer inquiry resolution
  • Safe Food Handling
  • Ordering Procedures
  • Food service standards
  • Food safety knowledge
  • Dish preparation
  • Cleanliness and sanitation
  • Cash Handling
  • Inventory
  • Upselling strategy
  • Customer-focused
  • Excellent work ethic

Timeline

Front Counter Worker

McDonald's
07.2024 - 10.2024

McDonald's

Front Counter, Window, Janitorial
06.2024 - 10.2024

Master of Science -

Saint Augustine High School
Montana Eastridge