Emily J Lopez
Sun City,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Service-focused professional versed in managing appointment-based schedules and maintaining accurate records. Cultivated loyal clientele and retains satisfaction with exceptional service and loyalty promotions. Communicative and organized with frequent commendations for quality and efficiency.
Overview
3
3
years of professional experience
Work History
Tasker/Beauty Advisor
Ulta Beauty Inc.
Menifee, CA
09.2024 - Current
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Created a positive shopping experience for each customer through effective communication skills.
- Provided customers with product advice and recommendations based on their individual needs.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Trained new employees on company policies, procedures, and protocols related to task completion.
- Developed and implemented strategies to ensure task objectives were met in a timely manner.
- Reviewed production orders to determine types, quantities, variations, specifications and proposed material resources to complete assignments.
- Maintained positive working relationship with fellow staff and management.
Cashier
Dollar Tree
Menifee, CA
02.2022 - 11.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Offered customers carry-out service at completion of transaction.
Driver's Assistant
UPS
Riverside, CA
11.2022 - 02.2023
- Communicated with dispatching regarding changes to routes, deliveries and orders.
- Kept loads from being damaged through proper loading and security.
- Lifted boxes and products with correct safety gear and techniques.
- Dropped off items at customer locations.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Used hand truck to deliver heavy or multiple packages to business and residential locations.
Education
High School Diploma -
Heritage High School
Menifee, CA06-2020
Skills
- Customer service
- Product recommendations
- Makeup application
- Employee training
- Sales promotion
- Team collaboration
- Problem solving
Languages
English
Full Professional
Timeline
Tasker/Beauty Advisor
Ulta Beauty Inc.
09.2024 - Current
Driver's Assistant
UPS
11.2022 - 02.2023
Cashier
Dollar Tree
02.2022 - 11.2024
High School Diploma -
Heritage High School