Kylie Thomas
Orleans,US
Summary
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Personable and reliable with keen understanding of patient care and communication. Knowledge of venipuncture techniques and specimen handling, coupled with strong attention to detail. Committed to ensuring patient comfort and accuracy in all tasks.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
1
1
Certificate
4
4
years of post-secondary education
Work History
Beauty Advisor/Tasker
Ulta Beauty Inc.
09.2024 - Current
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Summer Employee
Skobel's
06.2024 - 08.2024
- Educated participants about activity rules and requirements.
- Provided exceptional guest experiences through diligent attention to detail and proactive problem-solving skills.
- Prepared activity areas with supplies.
- Handled heavy lifting for stocking work in hot and humid summer conditions.
- Ensured high standards of cleanliness and safety by adhering to strict sanitation protocols and conducting regular inspections.
- Streamlined inventory management by organizing supplies, tracking usage, and placing timely orders for restocking.
Cashier/Retail Sales Associate
Smoothie King
08.2023 - 12.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Restocked and organized merchandise in front lanes.
Assistant Manger/Senior Sales Executive
Bowman Landscaping
01.2022 - 06.2023
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
Education
Bachelor of Science - Radiology
University of Holy Cross
New Orleans, United States 08.2024 - Current
High School Diploma -
New Orleans Science And Mathematics High School
New Orleans, LA 08.2020 - 05.2024
Skills
Customer engagement
Customer service
Cosmetics and facial care services
Service consultations
Time management
Venipuncture
Patient care
Order of draw
Sample and specimen collection
Data entry
Blood culture collection
Locations
New Orleans, LA
Accomplishments
- Achieved 100% error-free rate in 2024.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Resolved product issue through consumer testing.
Certification
Certified Phlebotomy Technician
Timeline
Beauty Advisor/Tasker
Ulta Beauty Inc.
09.2024 - Current
Bachelor of Science - Radiology
University of Holy Cross
08.2024 - Current
Summer Employee
Skobel's
06.2024 - 08.2024
Certified Phlebotomy Technician
05-2024
Cashier/Retail Sales Associate
Smoothie King
08.2023 - 12.2023
Assistant Manger/Senior Sales Executive
Bowman Landscaping
01.2022 - 06.2023
High School Diploma -
New Orleans Science And Mathematics High School
08.2020 - 05.2024