EMILY L. COSTILLA
San Antonio
Summary
Compassionate Patient Care Technician and Medical Assistant with over 12 years of experience in hospital and clinical environments. Expertise in patient care, scheduling, insurance verification, and clinical procedures including EKGs and lab work. Bilingual in English and Spanish, committed to delivering quality patient support and optimizing office operations.
Overview
1
1
Language
1
1
Certification
12
12
years of professional experience
Work History
Patient Care Technician
Methodist Metropolitan Hospital
San Antonio
05.2022 - Current
- Assisted nurses with patient care tasks and daily living activities.
- Monitored vital signs and reported changes to healthcare team.
- Facilitated communication between healthcare staff and patients, enhancing clarity and coordination in care delivery.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Managed the front desk area ensuring neatness at all times.
- Educated patients on skin care practices, promoting better health outcomes and preventing complications.
- Conducted EKG tests, aiding in accurate diagnosis of cardiac conditions and contributing to timely treatment decisions.
OBGYN
GIL. VILLANUEVA
San Antonio
01.2015 - 03.2022
- Assisted in surgical procedures, ensuring patient safety and comfort.
- Managed labor pain with epidural anesthesia or other methods.
- Collaborated with healthcare teams to develop patient treatment plans.
- Conducted vital sign assessments to provide essential information for patient care.
- Referred patients to specialists for further diagnosis or treatment.
- Managed medical records and documentation for patient consultations.
- Supported back office functions by managing patient records and filing documents.
- Facilitated front office operations to ensure a smooth patient experience.
- Worked as surgical tech to prepare and organize surgical tools.
Education
High School Diploma -
Robert E Lee High School
San Antonio, TX06-2014
Some College (No Degree) - MEDICAL ASSISTANCE
KAPLAN COLLEGE
San Antonio, TXSkills
- Vital signs monitoring
- EKG monitoring
- Patient education
- Patient services
- Healthcare documentation
- EMR management
- Acute care
- Nutritional support
- Lab procedures
- CPR certification
Accomplishments
- Bee award 15x in 3 Years
Certification
- medical assistant
Languages
Spanish
Professional
Timeline
Patient Care Technician
Methodist Metropolitan Hospital
05.2022 - Current
OBGYN
GIL. VILLANUEVA
01.2015 - 03.2022
High School Diploma -
Robert E Lee High School
Some College (No Degree) - MEDICAL ASSISTANCE
KAPLAN COLLEGE