Emily T Rothery
Spanaway,WA
Summary
Reliable and upbeat employee, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. History of positive accountability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Contract Manager
Pierce Aluminum
08.2023 - 02.2026
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers.
- Optimized organizational systems for payment collections, deposits, and recordkeeping.
- Negotiated and executed contracts on behalf of department.
Car Salesman
Tacoma Dodge Chrysler Jeep Ram
03.2023 - 07.2023
- Answered telephone and email inquiries from potential customers.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Bar Production Manager
Flagship Restaurant Group
03.2022 - 02.2023
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Standardized production procedures, job roles, and quality assurance guidelines.
Sales Associate
Orangetheory Fitness
06.2021 - 01.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Beauty Advisor
Ulta Beauty
10.2019 - 03.2021
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Recommended appropriate products to meet customers' individual needs.
- Upsold additional products and services to increase sales numbers.
- Processed payments by entering sales in registers.
- Maintained counter and display areas in clean and neat fashion.
- Cultivated productive and positive relationships with customers built on loyalty and service.
Parachute Rigger
US Army
10.2013 - 11.2019
- Packed and rigged parachutes at three different military bases including Fort Benning GA, Fort Richardson AK and Aviano Airbase Italy.
- Inspected and maintained parachutes and survival equipment.
- Rigged for heavy lifts according to blueprint requirements.
- Determined correct rigging requirements for heavy drop equipment based on job specifications and environmental conditions.
- Organized and maintained records of team training and health requirements.
- Communicated with equipment operators to accomplish smooth and efficient transports.
Education
General Studies
Clark College
Vancouver, WAMedical Sciences
University of Maryland - University College
Aviano ItalyAveda Institute Portland
Vancouver, WASkills
- Attention to detail
- Sales Proficiency
- Inventory Control
- Customer service and Assistance
- Cash Register Operation
- Multitasking
- People Skills
- Experienced in fast paced environments
Certification
- Secret Security Clearance
- Food Handlers
Timeline
Contract Manager
Pierce Aluminum
08.2023 - 02.2026
Car Salesman
Tacoma Dodge Chrysler Jeep Ram
03.2023 - 07.2023
Bar Production Manager
Flagship Restaurant Group
03.2022 - 02.2023
Sales Associate
Orangetheory Fitness
06.2021 - 01.2022
Beauty Advisor
Ulta Beauty
10.2019 - 03.2021
Parachute Rigger
US Army
10.2013 - 11.2019
General Studies
Clark College
Medical Sciences
University of Maryland - University College
Aveda Institute Portland