Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Basketball
Timeline
Generic

Emin Alkaz

College Student
Wylie,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
1
1
Language

Work History

Customer Service Cashier

Dairy Queen
09.2023 - Current
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
  • Ensured timely resolution of any discrepancies encountered during daily financial audits.
  • Handled the process of preparing food and ice cream to customers.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

Pharmacy Technician

Walgreen's Pharmacy
09.2022 - 04.2024
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Sunday School Teacher

MAS Islamic Center
06.2022 - 08.2022
  • Implemented differentiated instruction strategies, catering to individual student strengths and areas for growth.
  • Created visually appealing bulletin boards that showcased student work, increasing pride in their accomplishments.
  • Facilitated small group discussions to foster deeper understanding of complex religious concepts among students.
  • Provided support to students with special needs, ensuring an inclusive and accessible learning experience for all.
  • Fostered strong relationships with parents/guardians through open lines of communication regarding their children''s educational experiences.
  • Guided students in the development of strong moral values and ethical decision-making skills through thoughtful discussions and real-life examples.

Sunday School Teacher's Assistant

ICNEV (Islamic Center Of The Northeast Valley
08.2020 - 12.2021
  • Led faith-based life to provide example for students between ages 8 and 12.
  • Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.
  • Adapted Quranic verses and lessons into stories and activities to help children comprehend scriptures.
  • Offered guidance and support to help students navigate challenges and succeed academically.
  • Maintained Sunday School area through providing decoration and literature.

Cleaning Assistant

Nature's Cleaning Offices
01.2020 - 10.2021
  • Maintained open communication channels with supervisors regarding task progress, potential issues, or suggestions for improvement.
  • Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
  • Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
  • Streamlined cleaning processes for increased efficiency and improved productivity within the team.
  • Ensured positive client experiences by delivering timely, high-quality cleaning services tailored to their needs.

Education

Associate of Arts - History

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2001 -

Associate of Arts - Education

International Open University
Doha Qatar
05.2001 -

High School Diploma -

American School
Lansing, IL
05.2001 -

Skills

  • Merchandise Restocking
  • Drawer management
  • Customer Service
  • Cash Handling
  • Customer Satisfaction
  • Group and individual instruction
  • Lesson Planning
  • Child Development
  • Public Speaking
  • Interior and exterior cleaning
  • Complex Problem-Solving
  • Supply Inventory Management

Accomplishments

2nd Degree Black Belt in Taekwondo.

Interests

Content Creation

Basketball

Athlete looking to play basketball at the collegiate level.

Timeline

Customer Service Cashier

Dairy Queen
09.2023 - Current

Pharmacy Technician

Walgreen's Pharmacy
09.2022 - 04.2024

Sunday School Teacher

MAS Islamic Center
06.2022 - 08.2022

Sunday School Teacher's Assistant

ICNEV (Islamic Center Of The Northeast Valley
08.2020 - 12.2021

Cleaning Assistant

Nature's Cleaning Offices
01.2020 - 10.2021

Associate of Arts - History

Maricopa Community Colleges - Mesa Community College
05.2001 -

Associate of Arts - Education

International Open University
05.2001 -

High School Diploma -

American School
05.2001 -

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Emin AlkazCollege Student