EMIN HAKRAMAJ
New York
Summary
Dedicated Resident Manager focused on delivering quality care for diverse needs. Trains and manages staff to consistently meet Residential Requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Manager
Akam Associates
10.2024 - Current
- Collaborated with vendors to coordinate timely repairs and renovations, maintaining property quality standards.
- Analyzed resident feedback to inform operational improvements and enhance overall living experience.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Increased Resident satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Oversaw property renovations and upgrades, enhancing value and appeal of premises.
Resident Manager
Gotham
09.2022 - 10.2024
- Facilitated the opening and initial operations of two residential buildings consisting of 495 units.
- Reported and documented maintenance requests and scheduled appropriate services.
- Kept properties in compliance with local, state and federal regulations.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Administered property-related budgets, reviewed invoices and tracked costs.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Manage a Staff of 15 32BJ employees.
Maintenance Technician
Gumley Haft
04.2021 - 09.2022
- Ensured the peak functioning of all facilities related equipment
- Completed work orders and specifications for machine and equipment replacement, repair or maintenance
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Installed new systems, replacement parts and components to maintain proper operation.
Building Superintendent
Noam Management
03.2021 - 09.2022
- Noam Management - 900 Riverside DR
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance, and improvement of properties.
- Prepared all vacant units by painting, and making all necessary repairs for turnover.
- Planned and scheduled general maintenance, major repairs, and remodeling projects.
Education
High School Diploma -
May 25th High School
Montenegro, Podgorica06.2012
Skills
- Building Link
- Yardi
- Painting
- Able to communicate in 4 Languages including Spanish
- Works well under pressure
- Very fast learner
- Resident Satisfaction
- Supply Management
- Staff Coordination
Certification
- Q01/Q99
- S12
- S13
- S14
- S95
- EPA 608
Timeline
Resident Manager
Akam Associates
10.2024 - Current
Resident Manager
Gotham
09.2022 - 10.2024
Maintenance Technician
Gumley Haft
04.2021 - 09.2022
Building Superintendent
Noam Management
03.2021 - 09.2022
High School Diploma -
May 25th High School
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