Summary
Overview
Work History
Education
Skills
Languages
Days Available to Work
References
Timeline
Generic

Emir Sanchez Ponce

Corona,CA

Summary

Reliable person with experience with dealing with people and customer service. Talented with good technological knowledge. Proficient in problem solving and good with deal with people that cant control their tempers. Bilingual. Good management and respectful Worker. Responsible and willing to do work that is required/

Overview

2
2
years of professional experience

Work History

Dispatch Assistant

OnTrac
Redlands, CA
06.2022 - 03.2024
  • Responded to incoming customer inquiries regarding order status and delivery dates.
  • Organized documents for the dispatch team, including manifests, invoices, and delivery notes.
  • Prepared manifests and other relevant paperwork for driver pickups and deliveries.
  • Monitored shipment progress using GPS systems to ensure on-time arrivals at designated destinations.
  • Resolved conflicts that arose during transportation activities such as late arrivals or damaged goods.
  • Investigated customer complaints related to delays in deliveries or discrepancies in orders received.

Delivery Driver

OnTrac
Redlands, CA
06.2022 - 03.2024
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.

Education

High School Diploma -

Hillcrest High School
Riverside, CA
05-2022

California State University San Bernardino
San Bernardino, CA

Skills

  • Deadline-oriented
  • Customer Relations
  • Bilingual
  • Schedule Flexible
  • Hardworker
  • Good Speaker

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Days Available to Work

  • Monday - School all day
  • Tuesday- Available to work any shift
  • Wednesday- School all day
  • Thursday-Available to work any shift
  • Friday- Available after 11 AM
  • Saturday-Available to work any shift
  • Sunday-Available to work any shift

References

References available upon request.

Timeline

Dispatch Assistant

OnTrac
06.2022 - 03.2024

Delivery Driver

OnTrac
06.2022 - 03.2024

High School Diploma -

Hillcrest High School

California State University San Bernardino

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Emir Sanchez Ponce