Emily Dietrich
Lovettsville
Summary
Dynamic and results-oriented professional with a proven track record at Joanne Fabrics, excelling in customer service and teamwork. Skilled in money handling and problem-solving, I consistently enhanced team efficiency and customer satisfaction through effective communication and a commitment to quality. Adept at adapting to changing priorities while maintaining high standards.
A results-driven professional well-versed in team dynamics and operational support. Consistently contributes to process improvements and collaborative efforts, ensuring smooth workflow and high productivity. Known for strong organizational abilities and adaptability in meeting changing team needs.
Overview
18
18
years of professional experience
Work History
Team Associate
Joanne Fabrics
05.2014 - Current
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Continuously checked products for quality assurance according to strict guidelines.
Crew
McDonald's Restaurant
02.2010 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
Retail Sales Advisor
Club Demonstration Services at Costco
05.2007 - 02.2010
- Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
- Participated in ongoing training programs to expand product knowledge, ensuring accurate information was provided to customers.
- Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
- Assisted store management in maintaining merchandise displays for optimal visual appeal and inventory control.
Education
Bachelor of Arts - Criminal Justice
George Mason University
Fairfax, VA05-2026
Associate of Science - General Studies
Northern Virginia Community College
Sterling, VA05-2010
Skills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Teamwork and collaboration
- Money handling
Timeline
Team Associate
Joanne Fabrics
05.2014 - Current
Crew
McDonald's Restaurant
02.2010 - Current
Retail Sales Advisor
Club Demonstration Services at Costco
05.2007 - 02.2010
Bachelor of Arts - Criminal Justice
George Mason University
Associate of Science - General Studies
Northern Virginia Community College
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