Emma Aho
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Optometry Technician
Insight Eyecare
Calumet, MI
06.2024 - Current
- Performed initial patient screenings, including visual acuity and color vision tests.
- Ordered contact lenses per physician's prescription instructions.
- Dispensed eyeglasses according to prescription specifications.
- Operated lensometers to measure the refractive power of eyes.
- Received payments from customers for services rendered or products purchased.
- Conducted preliminary eye exams using various instruments to assess vision problems.
- Maintained accurate patient records in accordance with HIPAA regulations.
Resident Advisor
Ferris State University
Big Rapids, MI
08.2023 - Current
- Actively participated in departmental training sessions designed to increase knowledge base of RA role expectations.
- Enforced university rules and regulations within the residence halls.
- Coordinated roommate mediation sessions when necessary.
- Developed positive relationships with all students living on campus through regular contact and communication.
- Assisted with planning and implementing campus events, programs, and activities.
Waitress/Bartender
Michigan House Café and Brew Pub
Calumet, MI
06.2020 - Current
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Answered questions about menu items, ingredients, and pricing.
- Checked back with customers throughout meal service to ensure satisfaction.
- Took orders for food and drinks and delivered them to guests.
Education
Pre-Optometry
Ferris State University
Big Rapids, MI05-2025
Gogebic Community College
Houghton, MI05-2022
Skills
- Use of lensometer
- Patient Recordkeeping
- Payment Collection
- Medical terminology proficiency
- Organizational Skills
- Attention to Detail
- Problem-solving aptitude
- Customer service abilities
- Excellent Communication
Timeline
Optometry Technician
Insight Eyecare
06.2024 - Current
Resident Advisor
Ferris State University
08.2023 - Current
Waitress/Bartender
Michigan House Café and Brew Pub
06.2020 - Current
Pre-Optometry
Ferris State University
Gogebic Community College
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