Emma Aubuchon
Leawood,KS
Summary
Versatile and dynamic, with a proven track record at Buck Tui Barbecue and Bellers Dance and Gymnastics, I excel in high-pressure environments and customer service. Skilled in staying calm under high pressure situations and running the front house, I enhance customer satisfaction and team success through exceptional communication and a team player mentality.
Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience.
Driven Style Associate with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Host and Food Runner
Buck Tui Barbecue
02.2023 - 11.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Gymnastics Coach and Front Desk
Bellers Dance and Gymnastics
01.2022 - 01.2023
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Collaborated with fellow coaches to develop comprehensive training plans for individual athletes and teams.
Education
No Degree - Digital Marketing
Shawnee Mission East High School
Prairie Village, KS05-2025
Skills
- Team player mentality
- Exceptional communication
- Telephone reception
- Reservations
- Seating arrangements
- Impression management
- Strong interpersonal skills
- Hospitality and accommodation
- Greeting guests
- Customer service expertise
- Cleaning and sanitation
- Interactive communication skills
Timeline
Host and Food Runner
Buck Tui Barbecue
02.2023 - 11.2023
Gymnastics Coach and Front Desk
Bellers Dance and Gymnastics
01.2022 - 01.2023
No Degree - Digital Marketing
Shawnee Mission East High School
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