Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma Aycock

Grand Island

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

1
1
year of professional experience

Work History

Receptionist - Seasonal

Sports Clips Hair Cuts
Palm Bay
05.2024 - 08.2024
  • Created welcoming environment for clients, ensuring positive first impressions.
  • Scheduled appointments using salon management software to optimize efficiency.
  • Responded to customer inquiries promptly via phone, enhancing service experience.
  • Accurately processed transactions at point of sale, maintaining financial integrity.
  • Supported management with special projects as needed, demonstrating flexibility and initiative.

Front of House Employee

Culvers Franchising System
Mount Dora
09.2023 - 04.2024
  • Welcomed customers and guided menu selections to enhance dining experience.
  • Operated cash register, processing customer transactions with precision.
  • Maintained cleanliness in dining and service areas during shifts.
  • Monitored inventory levels, restocking supplies as necessary throughout shifts.
  • Resolved customer inquiries and concerns swiftly and professionally.
  • Processed payments efficiently using cash registers and POS systems.

Restaurant Hostess

Lake Eustis Waterfront Grill
Eustis
04.2023 - 09.2023
  • Welcomed guests upon arrival to establish a positive first impression.
  • Managed reservation system to optimize table allocation and reduce wait times.
  • Assisted guests with special requests, ensuring prompt fulfillment of needs.
  • Maintained cleanliness and organization of host station to facilitate smooth operations.
  • Addressed customer inquiries and concerns professionally to enhance satisfaction.
  • Answered incoming calls with professional greetings, providing menu and service information.

Education

High School Diploma -

Eustis High School
Eustis, FL
05-2025

Skills

  • Customer service
  • Appointment scheduling
  • Team collaboration
  • Effective communication
  • Organizational skills

References

References available upon request.

Timeline

Receptionist - Seasonal

Sports Clips Hair Cuts
05.2024 - 08.2024

Front of House Employee

Culvers Franchising System
09.2023 - 04.2024

Restaurant Hostess

Lake Eustis Waterfront Grill
04.2023 - 09.2023

High School Diploma -

Eustis High School

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