Vanessa Mota
Pico Rivera,CA
Summary
Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
Work History
Veterinary Receptionist (Seasonal)
Ashton Animal Hospital
Downey, CA
09.2025 - 12.2025
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
- Managed office bookkeeping with insurance billing and patient payments.
- Kept waiting room neat and organized by re-stocking pet food, removing trash, and cleaning glass.
- Monitored inventory levels and placed orders for office supplies when needed, ensuring uninterrupted daily operations.
- Supported veterinary team with efficient management of supplies, ensuring all necessary materials were available for procedures.
Veterinary Receptionist/Assistant
ANCHOR ANIMAL HOSPITAL
Anaheim, CA
11.2021 - 09.2025
- Greeted clients and their pets, creating a welcoming environment at a busy animal hospital.
- Managed front desk operations, ensuring efficient check-in and check-out processes for clients and pets.
- Handled confidential information with discretion and integrity.
- Managed appointment scheduling and maintained accurate patient records in the system.
- Manage multiple tasks and meet time-sensitive deadlines.
- Facilitate over 50+ calls per shift with clients to schedule appointments and schedule them to the appropriate department.
- Educate and advise clients on animal health care, necessary vaccines, nutrition, or behavior problems.
- Maintain an organized, clean, professional work space and waiting area, examination rooms to control the spread of disease.
- Skilled in administering vaccinations, maintaining accurate records, and educating clients on vaccine protocols.
- Assist veterinarian in examining animals to determine the nature of illnesses or injuries.
- Participate and understand the importance of working as a team member within the hospital structure.
Server
NORMS RESTAURANTS
El Monte, CA
06.2018 - 02.2020
- Welcomed and present menus to guests with a warm and friendly attitude and provide great customer service throughout the guests dining experience
- Collaborated with kitchen staff to coordinate food orders and special requests.
- Trained new servers on menu items, service standards, and restaurant policies.
- Consistently achieved the highest guest check averages by promoting appetizers, specialty items, and desserts.
Server
DENNY'S DINER
Downey, CA
05.2014 - 11.2018
- Provide excellent and courteous service and be respectful to all team members and guests
- Train new employees and resolve any customer complaints.
- Count money in cash drawers to ensure that amounts are correct and provide adequate change to customers.
- Managed tables efficiently during busy shifts to ensure timely service.
Education
Certificate - Veterinary Assistant
PASADENA CITY COLLEGE
Pasadena06.2021
High School Diploma -
EL RANCHO HIGH SCHOOL
Pico Rivera07.2011
Skills
- Customer Service
- Point-of-sale system
- Punctual, Reliable, and Flexible
- Verbally Fluent & Bilingual in Spanish
- Attention To Detail
- Front Desk Skills
- Product Sales
- Phone Etiquette
- Recordkeeping
Timeline
Veterinary Receptionist (Seasonal)
Ashton Animal Hospital
09.2025 - 12.2025
Veterinary Receptionist/Assistant
ANCHOR ANIMAL HOSPITAL
11.2021 - 09.2025
Server
NORMS RESTAURANTS
06.2018 - 02.2020
Server
DENNY'S DINER
05.2014 - 11.2018
Certificate - Veterinary Assistant
PASADENA CITY COLLEGE
High School Diploma -
EL RANCHO HIGH SCHOOL