Emma Baj
Northfield,IL
Summary
Dynamic professional with a proven track record at Kenilworth Chiropractic, excelling in strategic communication and customer service. Expert in project management and adept at fostering team collaboration, I implemented effective protocols that enhanced office efficiency and improved client interactions. Committed to delivering exceptional results in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Office Manager
Kenilworth Chiropractic
Kenilworth, IL
05.2024 - 08.2024
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Responded promptly to customer inquiries via phone or email.
- Used judgment and initiative in handling confidential matters and requests.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Lifeguard
Kenilworth Park District
Kenilworth, IL
05.2022 - 08.2023
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
Education
Bachelor of Arts - Strategic Communications
Texas Christian University
Fort Worth, TX05-2028
High School -
New Trier High School
Winnetka, IL05.2024
Skills
- Strategic communication
- Content creation
- Social media management
- Project management
- Customer service
- Research skills
- Public speaking
- Team collaboration
Hobbies and Interests
- Avid traveler
- Soccer
- Hiking
- Skiing
- Writing
- Social Media
- Fashion
- Communication
Accomplishments
- New Trier High School Honor Roll, 09, 10, 11, 12
- Honors Recipient, 09, 10, 11, 12
- High School & Club Soccer Captain, 09, 10, 11
- National Association of High School Scholars, 11
- Honors English, Science, History, 09, 10, 11, 12
Community Service
- RUSH Junior Board Member, 09, 10, 11, 12
- Car wash and Fashion Show Fundraising Team Member
- Feed My Starving Children Volunteer, 09, 10, 11
- Best Buddies Soccer Volunteer, 10, 11
- Lifeguard & CPR certified, 09, 10, 11
- Faith, Hope & Charity Church Volunteer, 10, 11, 12
- Nanny and babysitter, 09, 10, 11, 12
Clubs And Committees
- High School Soccer, 09, 10, 11
- Club Travel Soccer, 09, 10, 11
- High School Volleyball, 09, 10
- Club Travel Volleyball, 09, 10
- Speech & Debate Team, 11, 12
- Active in Debate at TCU
- Active memeber of Pi Beta Phi Sorority at TCU
Affiliations
- New Trier HS Honor Roll Honors Recipient Grades 9-12
- TCU Honor Roll Recipient Freshman Year
- High School and Travel Soccer Captain Grades 9-11
- Honors English, Science and History Grades 9-12
Certification
- Lifeguard and CPR Certified
Timeline
Assistant Office Manager
Kenilworth Chiropractic
05.2024 - 08.2024
Lifeguard
Kenilworth Park District
05.2022 - 08.2023
Bachelor of Arts - Strategic Communications
Texas Christian University
High School -
New Trier High School
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