Summary
Overview
Work History
Education
Skills
Timeline
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Emma Barnhart

Omaha,Nebraska

Summary

Results-driven leader with over 5 years of customer service experience. Demonstrates an unwavering work ethic and dedication to delivering high-quality results. Recognized for implementing customer-focused initiatives and executing innovative merchandising strategies. Skilled in managing effective teams and fostering a collaborative atmosphere to drive company success. Committed to achieving top performance and delivering exceptional service excellence.

Overview

4
4
years of professional experience

Work History

Visual Merchandising Specialist

lululemon athletica
07.2023 - Current
  • Connected with store leadership to bring VM presentation and guest experience to life on the floor
  • Executed and directed VM flips, including mannequin styling, signage and label updates, and seasonal and weekly merchandise changes
  • Gave direct feedback and coaching over brand standards, product placement, and visual display techniques
  • Requested support from store leadership over labor hour allocation and needs based on VM plans.

Server

Upstream Brewing Company
04.2022 - 03.2024
  • Memorized menu items to effectively serve customers
  • Swiftly and successfully resolved conflict resulting in customer satisfaction
  • Served brunch and dinner to high volumes of customers per shift
  • Created a warm and friendly environment for customers.

Key Leader

lululemon athletica
10.2022 - 07.2023
  • Reviewed business data to calculate progress towards goals and decided if changes were needed
  • Took in guest feedback and addressed guest concerns or disputes
  • Assessed and placed team members on the floor dynamically based on the needs of the business, guests, and team
  • Formed constructive relationships with all team members
  • Assisted in the development of team members by giving feedback and coaching.

Barista

Starbucks
10.2020 - 07.2022
  • Trained new Partners in Starbucks' Barista Basics and Standards
  • Restocked goods and prepped for high expected volumes
  • Memorized menu items and custom drinks to serve customers
  • Created personalized customer connections during times of high capacity
  • Handled weekly tip distribution.

POL Lifeguard

Prairie Lane Pool
- 01.2021
  • Monitored pool properly to ensure safety
  • Tested pool chemicals up to Nebraska government standards
  • React quickly to emergency situations
  • Created a safe environment with constant vigilance
  • Interacted with patrons on an interpersonal level
  • Handled closing till and membership fees.

Education

High School Diploma -

Westside High School
Omaha, Nebraska

Skills

  • Product Placement
  • Visual Storytelling
  • Standards Development
  • Data-driven decision-making
  • Training
  • Attention to Detail
  • Interpersonal Connections
  • Quick Grasping

Timeline

Visual Merchandising Specialist

lululemon athletica
07.2023 - Current

Key Leader

lululemon athletica
10.2022 - 07.2023

Server

Upstream Brewing Company
04.2022 - 03.2024

Barista

Starbucks
10.2020 - 07.2022

POL Lifeguard

Prairie Lane Pool
- 01.2021

High School Diploma -

Westside High School
Emma Barnhart