Emma Baron
Wall,NJ
Summary
Experienced customer service worker who has worked in retail stores, restaurants, and community centers. Fostering relationships with customers and employees is a main priority if mine in addition to promoting a friendly work environment and communication with all parties.
Overview
3
3
years of professional experience
Work History
Key Sales Associate
Livani
05.2024 - 08.2024
- Streamlined checkout process for customers, resulting in shorter wait times and increased loyalty.
- Exceeded monthly sales goals consistently by effectively upselling products to customers.
- Consistently exceeded daily sales targets by employing persuasive selling techniques without being overly aggressive or pushy.
- Strengthened client relationships through exceptional customer service and follow-up communication.
Babysitter
Self Employed
07.2021 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Lifeguard
Voorhees Swim Club
05.2021 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Host
Brio Tuscan Italian Grill
09.2022 - 06.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Helped Bussers and runners bring food to parties.
- Managed the front of the restaurant by directing and seating parties and answering phone calls promoting smooth transitions throughout the restaurant.
Education
Bachelor of Science - Nursing
The University of Rhode Island
South Kingston, RI05-2027
Skills
- Problem-solving
- Time management
- Customer assistance
- Goal-oriented mindset
- Flexible schedule
- Teamwork
Timeline
Key Sales Associate
Livani
05.2024 - 08.2024
Host
Brio Tuscan Italian Grill
09.2022 - 06.2024
Babysitter
Self Employed
07.2021 - 08.2024
Lifeguard
Voorhees Swim Club
05.2021 - 08.2024
Bachelor of Science - Nursing
The University of Rhode Island
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