Amy Escudero
Grapevine,Texas
Overview
2
2
years of professional experience
Work History
Key Sales Associate
Painted Tree Marketplace
Grapevine
06.2024 - Current
- Partnered with fellow associates in creating a welcoming environment that fostered long-term connections with clientele while driving immediate revenue growth opportunities
- Utilized keen attention to detail when processing transactions quickly and accurately both at cash registers and during inventory management procedures
- Consistently exceeded daily sales targets by employing persuasive selling techniques without being overly aggressive or pushy
- Streamlined checkout process for customers, resulting in shorter wait times and increased loyalty
- Assisted in visual merchandising, ensuring an attractive and organized store layout for optimal sales performance
- Exceeded monthly sales goals consistently by effectively upselling products to customers
- Cultivated strong relationships with repeat customers by remembering preferences and offering tailored suggestions based on their needs
- Assisted management in devising effective marketing campaigns to generate increased foot traffic within the store location.
Barista
White Rhino Coffee House
Dallas
09.2023 - 01.2024
- Cleaned counters, machines, utensils, and seating areas daily
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Operated espresso machines and commercial coffee brewers to create beverages
- Controlled line and crowd with quick, efficient service
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Front of House Staff Member
Chick-Fil-A Restaurant
Duncanville
11.2023 - 12.2023
- Established welcoming atmosphere by greeting each guest warmly
- Trained new staff in front-of-house procedures, customer relations, and cleaning
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours
- Streamlined front of house operations by implementing effective organization and communication strategies with team members
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house
- Helped guests at tables when in need of assistance
- Assisted servers with delivering food, filling beverages, and retrieving items for guests
- Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment
- Reduced wait times for customers by efficiently managing tables turnover rates during high-volume shifts
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
Barista Shift Lead
Dunkin Donuts & Baskin Robbins
Arlington
04.2023 - 09.2023
- Generated friendly atmosphere by encouraging employees to greet and speak to customers
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business
- Served customers quickly and efficiently and created strategies to prevent delays
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space
- Increased speed of service by optimizing beverage preparation techniques and utilizing time-saving equipment features effectively
- Conducted training sessions for new hires, improving their proficiency and confidence in beverage preparation.
Barista Shift Lead
Dunkin Donuts & Baskin Robbins
Duncanville
01.2023 - 03.2023
- Generated friendly atmosphere by encouraging employees to greet and speak to customers
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business
- Served customers quickly and efficiently and created strategies to prevent delays
- Increased speed of service by optimizing beverage preparation techniques and utilizing time-saving equipment features effectively
- Supported store management in achieving sales targets through active promotion of loyalty programs and special events
- Conducted training sessions for new hires, improving their proficiency and confidence in beverage preparation
- Maintained clean and organized workspaces, ensuring welcoming environment for customers.
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Painted tree position. Ready to help team achieve company goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Reliable and upbeat Painted tree successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Timeline
Key Sales Associate
Painted Tree Marketplace
06.2024 - Current
Front of House Staff Member
Chick-Fil-A Restaurant
11.2023 - 12.2023
Barista
White Rhino Coffee House
09.2023 - 01.2024
Barista Shift Lead
Dunkin Donuts & Baskin Robbins
04.2023 - 09.2023
Barista Shift Lead
Dunkin Donuts & Baskin Robbins
01.2023 - 03.2023