Emma Bartholomew
Orem,UT
Summary
Detail-oriented professional with health insurance knowledge and strong communication skills. Experienced in assisting with health plans and promoting customer satisfaction through effective problem resolution.
Overview
5
5
years of professional experience
Work History
HR Representative
Helpside
Lindon, Utah
01.2025 - Current
- Answers incoming calls to provide assistance in a timely and accurate manner
- Complete form submissions and maintains organized filing systems
- Walked employees through health plans and assists in the enrollment process
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
LDS Mission
Church Of Jesus Christ Of Latter Day Saints
Fort Worth and Dallas, Texas
06.2023 - 12.2024
Receptionist / Admin Assistant
Cairn Advisors
Lindon, Utah
05.2022 - 04.2023
- Handled incoming calls regarding health insurance inquiries, ensuring accurate information was provided
- Welcomed visitors at front desk, offering information and support.
- Assisted in creating group and individual health plans
- Maintained organized filing systems for client records and documents.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Sales Associate
Kohl's
St. George, Utah
07.2021 - 05.2022
- Operated cash register and processed customer transactions efficiently.
- Assisted customers in resolving challenging issues
- Maintained sales floor organization and ensured merchandise was well-stocked.
- Conducted cash counting at end of night to ensure accuracy.
Education
High School Diploma -
Utah Connections Academy
05-2022
Skills
- Health insurance knowledge
- Attention to detail
- Communication skills
- Problem solving
- Critical thinking
- Adaptability to change
Timeline
HR Representative
Helpside
01.2025 - Current
LDS Mission
Church Of Jesus Christ Of Latter Day Saints
06.2023 - 12.2024
Receptionist / Admin Assistant
Cairn Advisors
05.2022 - 04.2023
Sales Associate
Kohl's
07.2021 - 05.2022
High School Diploma -
Utah Connections Academy