Emma Berkihiser
Rittman,OH
Summary
Dynamic New Home Consultant at Wayne Homes with a proven track record in relationship building and sales. Recognized for exceptional advise in home selection and customization, optimizing inventory management and achieving personal sales goals. Proficient in Microsoft software and committed to professionalism, I excel in data analysis and effective communication, driving results, and enhancing customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
New Home Consultant
Wayne Homes
04.2025 - Current
- Built strong relationships with walk-ins as they purchase their home through me
- Continuous follow-ups with customers consistently as obtaining new customers every week
- Developed a robust product knowledge of all products offered to customers – including but not limited to, specifications, warranties, installation techniques, etc.
- Meeting personal goals and contributing to accomplishing team goals
- Highly efficient in Salesforce and Sales Simplicity software
Kitchen/Busser/Other
White Timbers Winery
Wadsworth, USA
05.2023 - Current
- Beverage stock as well as food preparation
- Providing high quality service to individuals and major events
- Maintained clean and organized inventory
- Party and event set up and teardown
- Service for customers for food and beverages
- Cashing out customers
Task/Lead Cashier/Prestige Beauty Advisor
Ulta Beauty
11.2023 - 03.2025
- Use creativity to create planograms to help drive sales
- Managed to be top performer in numbers for reward program signups, credit card applications, and data capture
- Using knowledge and creative thinking to help drive sales and add on to baskets
- Promotion into higher leadership role led to performing manager tasks including overriding, authorization, money duties, etc.
- Optimized proper inventory levels of products and supplies to successfully decrease overstock and understock
- Evaluate discrepancies and losses, and propose corrective action plans to prevent them in the future
Business Management Trainee
Synaptic
08.2024 - 09.2024
- Attended client training meetings to stay informed about industry trends, promotions, and products
- Train and develop new representatives
- Maintain regular and effective communication with team members and management
- Actively engage in face-to-face with potential and existing customers to uphold brand reputation
- Efficiently plan and execute goals in collaboration with management to meet sales objectives
Kitchen/Carryout
Sparky’s Pizza Co
Seville, USA
06.2021 - 04.2024
- Processed and prepared orders
- Kitchen preparation
- Effective communication over phone and in-person interactions
Manufacturing Intern
J & O Plastics
Rittman, USA
07.2023 - 03.2024
- Gather data using different measuring instruments including calipers, heat guns, stopwatches, etc.
- Daily journaling of data entries
- Create backups of the robots and download them onto a USB
- Create and sort files
- Clean, polish, transfer, and reconstruct press molds
- Analyze and updates robot settings
- Daily use of Microsoft Applications (mostly Microsoft Excel)
Hostess/Cashier
Bob Evans Restaurant
Wadsworth, USA
08.2022 - 06.2023
- Warmly welcomed customers with positive attitude
- Managed transactions
- Resolved conflict and answered questions with verbal communication skills
Education
Associate of Applied Accounting - Accounting Data Analytics, Accounting CPA and Corporate, and Tax
Stark State College
05.2026
Associate of Applied Business - Finance
Stark State College
12.2025
Banking Certificate -
Stark State College
05.2025
High School Diploma -
Rittman High School
Rittman05.2023
Skills
- Self-motivated and discipline
- Proficient in all Microsoft software
- Inventory management
- Sales expertise
- Relationship building
- Positive attitude
- Excel in math
- Professionalism
- Adaptability
- Strong work ethic
- Open-mindedness
- Ambitious
- Integrity
- Effective communication
- Data analysis
Certification
- OSHA 10-Hour General Industry, 2023
- A-Game Certification, 05/20/23
- Allen Bradley Level One Programming Certification, 2023
- FANUC Certifications, 2023
- CNC Milling Certification, 2023
- CNC Turning Certification, 2023
- Handling Tool Operations and Programming Certification, 2023
Extracurricular Activities
Institute of Management Accountants (IMA), Joined 09/15/25
Sports:
- Participated in football, volleyball, basketball, and track
- Team Captain on volleyball and basketball for two years
- Received district, county, and coach’s awards including all team awards, honorable mentions, and coaches award
- Grew much strength in teamwork and leadership
-With playing multiple sports per sports season, strong time management skills grew
Rittman Moose Lodge:
-Helped set up/clean up and help keep everything together as well as help plan and make charities and events run smoothly
All In:
- Developed a mental health awareness day as well as continually working to improve school culture
Student Ambassador (Represented the Wayne County Schools Career Center):
- Created presentations to perform at other locations as well as administrators
Student Leadership Council
- Planned and developed events and fundraisers to give back to school and community.
Timeline
New Home Consultant
Wayne Homes
04.2025 - Current
Business Management Trainee
Synaptic
08.2024 - 09.2024
Task/Lead Cashier/Prestige Beauty Advisor
Ulta Beauty
11.2023 - 03.2025
Manufacturing Intern
J & O Plastics
07.2023 - 03.2024
Kitchen/Busser/Other
White Timbers Winery
05.2023 - Current
Hostess/Cashier
Bob Evans Restaurant
08.2022 - 06.2023
Kitchen/Carryout
Sparky’s Pizza Co
06.2021 - 04.2024
Associate of Applied Accounting - Accounting Data Analytics, Accounting CPA and Corporate, and Tax
Stark State College
Associate of Applied Business - Finance
Stark State College
Banking Certificate -
Stark State College
High School Diploma -
Rittman High School
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