Emma Bierkle
Grosse Pointe Woods,MI
Summary
Detail-oriented and organized professional with excellent communication and customer service skills. Skilled at managing multiple priorities in fast-paced environments, quickly learning new systems, and seamlessly integrating into teams. A collaborative team player focused on achieving goals while maintaining a positive, efficient, and customer-focused approach.
Overview
2025
2025
years of professional experience
Work History
Administrative Intern
Flourishing Lives
- Utilized RainTree to schedule patient appointments and ensure accurate, up-to-date patient records.
- Worked with patients to meet their needs, implement care plans, and customize schedules while maintaining clear communication.
- Collaborated with case managers and Macomb Community Mental Health to secure authorizations for children's care.
- Maintained a clean, safe, and welcoming clinic environment for patients.
Seasonal Worker
Bath and Body Works
10.2023 - 06.2024
- Deliver exceptional customer service, ensuring a positive and personalized experience for all patrons
- Operate the cash register while concurrently managing store stocking and organization tasks to enhance overall operational efficiency
Administrative Intern
Homeless Action Network of Detroit
09.2023 - 12.2023
- Developed and curated engaging content for social media platforms, optimizing posts for maximum reach and impact
- Designed and developed a comprehensive training module for new employees at HAND to ensure a seamless onboarding process and enabling them to acquire essential knowledge of the organization’s roles
Assistant Teacher
Bailey Preschool and Daycare
02.2022 - 05.2023
- Supported and collaborated with lead teacher while supervising and instructing students, all while keeping a clean and safe environment for the children to learn and play in
- Keeping the parents/caretakers in close communication, updating them on day-to-day activities and any concerns we may have had with their child using 'Class Dojo'
Education
Bachelor of Arts - Psychology, Human Behavior and Social Services
Michigan State University
East Lansing, MI05.2024
High School Diploma -
Grosse Pointe North High School
Grosse Pointe Woods, MI06.2019
Skills
- Data entry proficiency
- Oral and writing communication
- Problem-solving
- Teamwork
- Customer service
- Time management
- Customer relations
Timeline
Seasonal Worker
Bath and Body Works
10.2023 - 06.2024
Administrative Intern
Homeless Action Network of Detroit
09.2023 - 12.2023
Assistant Teacher
Bailey Preschool and Daycare
02.2022 - 05.2023
Administrative Intern
Flourishing Lives
Bachelor of Arts - Psychology, Human Behavior and Social Services
Michigan State University
High School Diploma -
Grosse Pointe North High School
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