Dynamic professional with a proven track record at final victory animal rescue, excelling in group management and fostering high customer satisfaction. Skilled in communication and adaptability, adept at enhancing team performance and efficiently managing records. Demonstrated ability to resolve problems with a friendly service, ensuring a safe and welcoming environment for all.
Overview
4
4
years of professional experience
Work History
Kennel Technician
final victory animal rescue
Columbia, SC
06.2024 - Current
Organized inventory of food, bedding supplies, toys and other items needed for animal care.
Developed positive relationships with volunteers who provided support during busy periods.
Responded to emergency situations in a timely manner while following safety protocols.
Maintained records of animal feedings, treatments and other updates.
Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
Reviewed pet records from daily visits and appointments, entering important data into system.
Conducted tours of the facility for prospective adopters.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Waitress
Sato's
Columbia, SC
11.2020 - 12.2022
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Developed positive relationships with regular customers through friendly conversation.
Maintained accuracy while handling payments, giving change and printing receipts for customers.