Jossie Munoz
Blooming Prairie,MN
Summary
I have great compassion in animal care, known for high productivity and efficient task completion. Skilled in animal behavior assessment, medical treatment administration, and nutrition planning. Excels with empathy, communication, and patience to ensure optimal care and welfare of animals in various settings. Solid background caring for diverse animals. I am an enthusiastic addition with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Kennel Technician
Old Oak Retrievers
Blooming Prairie, MN
04.2023 - Current
- Maintained clean and orderly play yards, kennels and cages.
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
- Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
- Exercised dogs regularly according to individual needs.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Participated in training sessions to stay up-to-date on industry trends and best practices.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Conducted tours of the facility for prospective adopters.
- Cleaned living areas to provide healthy environment for boarded animals.
- Responded to emergency situations in a timely manner while following safety protocols.
- Screened individuals interested in adopting pets.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Educated customers on proper pet care techniques.
Cashier
Dairy Queen Grill & Chill
Blooming Prairie, MN
01.2024 - 04.2024
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Compliance with all safety regulations within the store environment.
- Accepted cash and credit card payments, issued receipts and provided change.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Assisted in developing menus that featured seasonal items or special promotions.
Farrowing Technician
Hilltop Swine
Blooming Prairie, MN
11.2020 - 01.2023
- Marked livestock to identify ownership and grade using brands, tags or tattoos.
- Identified sick or injured piglets, isolated them from the rest of the litter and monitored their progress until recovered or euthanized if necessary.
- Updated records with data about animal growth, feeding patterns, costs and behaviors.
- Maintained accurate records of all animal activities including births, deaths, treatments administered. for reporting purposes.
- Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
- Cleaned stalls, pens and equipment using water hoses or pumps.
- Assisted with farrowing of sows by providing adequate bedding, cleaning pens and monitoring sow health.
- Transported animals safely within facility grounds using appropriate equipment such as wheelbarrows.
- Monitored and recorded piglet mortality rate, feed intake and growth.
- Inspected facilities regularly for any maintenance issues that may arise due to weather conditions or other factors.
- Provided medical care for pigs including administering medications, vaccinations, castration and de-horning as needed.
- Administered oral fluids or electrolytes to dehydrated animals as needed.
- Repaired damaged fences and enclosures around farrowing areas to maintain safety standards.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor of Arts - Psychology
University of Minnesota Duluth
Duluth, MN01-2025
High School Diploma -
Blooming Prairie High School
Blooming Prairie 05-2024
Skills
- Feeding management
- Animal monitoring
- Kennel maintenance
- Group management
- Patience and resilience
- Sanitation protocols
- Food assembly
- Independent work
Affiliations
- Love for cooking and baking
- Intermediate: guitar, flute, base drums, and trombone
- Painting, drawing, puzzles, diamond art, wood burning
- Strange excitement for cleaning and reorganizing
- Fashion, jewelry, shoes
- Running, softball, working out, swimming, camping, hanging out with friends
- Leadership role in a Food Assembly Course
References
References available upon request.
Timeline
Cashier
Dairy Queen Grill & Chill
01.2024 - 04.2024
Kennel Technician
Old Oak Retrievers
04.2023 - Current
Farrowing Technician
Hilltop Swine
11.2020 - 01.2023
Bachelor of Arts - Psychology
University of Minnesota Duluth
High School Diploma -
Blooming Prairie High School
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