Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emma Bland

Cortland,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pet Care Specialist

PetSmart
Niles, OH
08.2022 - Current
  • Kept facility areas clean, neat and sanitized for optimal animal health and well-being.
  • Communicated positively with clients to understand and meet pets' unique needs.
  • Monitored pets for signs of distress, injury and illness and coordinated caring responses.
  • Fed pets on-schedule and with appropriate food for developmental or health requirements.
  • Administered medication and treatment as prescribed by veterinarian to optimize animal health.
  • Facilitated adoption processes by providing potential adopters with detailed information about specific animals up for adoption.

Lead Sales Associate/Key Holder

Dollar General
Cortland, OH
10.2021 - 08.2022
  • Provided customer service to ensure satisfaction.
  • Supervised a team of sales associates on daily tasks and operations.
  • Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
  • Maintained neatness and cleanliness throughout the store environment.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.

Server

Pizza Hut
Warren, OH
10.2020 - 07.2021
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

High School Diploma -

Lakeview Local High School
Cortland, OH
05-2021

Trumbull Career And Technical Center
Warren, OH
05-2021

Skills

  • Appointment Scheduling
  • Weight Charting
  • Medication Administration
  • Meal Preparation
  • Customer Service
  • Leadership
  • Problem Solving
  • Sales

Certification

  • CPR Certification
  • Grooming Certification
  • Animal Care Certification

Timeline

Pet Care Specialist

PetSmart
08.2022 - Current

Lead Sales Associate/Key Holder

Dollar General
10.2021 - 08.2022

Server

Pizza Hut
10.2020 - 07.2021

High School Diploma -

Lakeview Local High School

Trumbull Career And Technical Center

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Emma Bland