Energetic team member with superior guest service skills. Prioritizes high-volume tasks to support service delivery. Hard-working and dependable problem solver with strong work ethic. Effective at handling high workloads in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Banquet Server
Great Wolf Lodge Resort
Mason, Ohio
2022.05 - 2024.08
Provided prompt, friendly service to all guests during banquets or catered events.
Carried trays of food items from kitchen to dining areas.
Served beverages and appetizers to guests in an efficient manner.
Maintained cleanliness of work area throughout shift including tables, chairs and floors.
Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
FOH Team Member
Bibibop Asian Grill
Mason, OH
2021.12 - 2022.01
Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
Communicated effectively with other team members to ensure smooth operation of restaurant activities.
Followed opening and closing procedures as outlined by management team.
Demonstrated knowledge of menu items in order to assist customers with their selections.
FOH Team Member
Noodles & Company
Mason, OH
2019.06 - 2019.09
Explained menu items, took orders and delivered food courses according to instruction.
Delivered guest orders to correct tables or take-out counter.
Greeted and talked pleasantly with customers to promote positive image for business.
Took to-go phone orders from guests following outlined procedures.
Replenished supplies and organized food preparation stations to maximize productivity.
Education
Bachelor of Science - Medical Laboratory Science
Auburn University
Auburn, AL
2025-12
Skills
Strong Work Ethic
Guest Engagement
Food Service Background
Strong Communication
Time Management
Task Prioritization
Timeline
Banquet Server
Great Wolf Lodge Resort
2022.05 - 2024.08
FOH Team Member
Bibibop Asian Grill
2021.12 - 2022.01
FOH Team Member
Noodles & Company
2019.06 - 2019.09
Bachelor of Science - Medical Laboratory Science
Auburn University
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