Summary
Overview
Work History
Education
Skills
Timeline
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Keely Hawkins

Keely Hawkins

Gulf Breeze

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at The Grand Marlin of Pensacola Beach. Proven ability to enhance guest engagement and streamline operations in high-volume dining environments. Providing guests an elevated fine dining experience in a beach atmosphere. Expertise in wine pairing and effective teamwork, consistently delivering memorable dining experiences.

Overview

5
5
years of professional experience

Work History

Banquet Server

The Grand Marlin of Pensacola Beach
Pensacola Beach, FL
08.2025 - Current
  • Delivered exceptional service during high-volume banquets, ensuring guest satisfaction and adherence to hospitality standards.
  • Collaborated with kitchen staff to coordinate meal timing and presentation for seamless event execution.
  • Maintained cleanliness and organization of banquet areas, contributing to a welcoming atmosphere for guests.
  • Set up and broke down event spaces according to specifications, ensuring readiness for diverse functions.
  • Implemented feedback from events to refine service processes, improving efficiency and guest engagement strategies.

Server

The Grand Marlin of Pensacola Beach
Pensacola Beach, FL
06.2024 - Current
  • Delivered exceptional dining experiences by efficiently managing multiple tables and customer requests.
  • Assisted in menu recommendations for food and wine pairings, enhancing guest satisfaction through personalized service.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
  • Maintained cleanliness and organization of dining area, contributing to positive restaurant ambiance.
  • Streamlined order processing by utilizing Point of Sale (POS) systems for accurate transactions.

Food Runner

The Grand Marlin of Pensacola Beach
Pensacola Beach, FL
09.2023 - 06.2024
  • Collaborated with kitchen staff to confirm order accuracy before distribution.
  • Assisted in training new food runners, promoting best practices for service excellence.
  • Delivered food efficiently to guests, ensuring timely service and satisfaction.
  • Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.

Host

The Grand Marlin of Pensacola Beach
Pensacola Beach, FL
08.2021 - 09.2023
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system for efficient table assignments.
  • Provided menu information and answered guest inquiries promptly.
  • Collaborated with team members to maintain service efficiency.
  • Adapted quickly to changing conditions in fast-paced environment.

Education

High School Diploma -

Gulf Breeze High School
Gulf Breeze, FL

Skills

  • Strong teamwork
  • Time management
  • Guest engagement
  • Exceptional customer service
  • Strong work ethic
  • Safe food handling
  • High volume dining
  • Sales techniques
  • Wine Pairing

Timeline

Banquet Server

The Grand Marlin of Pensacola Beach
08.2025 - Current

Server

The Grand Marlin of Pensacola Beach
06.2024 - Current

Food Runner

The Grand Marlin of Pensacola Beach
09.2023 - 06.2024

Host

The Grand Marlin of Pensacola Beach
08.2021 - 09.2023

High School Diploma -

Gulf Breeze High School