Emma Bunson
Summary
Innovative and detail-oriented recent graduate with a strong foundation in visual design principles with a keen eye for aesthetics and a knack for problem-solving. Demonstrates exceptional creativity, a robust work ethic, and the ability to thrive in fast-paced environments. Committed to leveraging design skills and a passion for visual storytelling to contribute to dynamic design teams and projects.
Overview
6
6
years of professional experience
Work History
Hospitality Ambassador
Atlanta Braves
05.2024 - Current
- Welcoming and hosting groups in the hospitality spaces by demonstrating experience in customer service.
- Demonstrating reliability, leading to a position working in high demand suite areas
- Exemplifying an enthusiastic and passionate attitude to guarantee a memorable experience for fans.
- Establishing and upholding high standards, promoting great customer service and assistance to fans.
- Maintaining well-regarded services to provide guests with assistance and convenient information about attractions in the park.
Golf Shop Supervisor
Georgia Southern University Golf Course
04.2022 - 05.2024
- Promoted to supervisor within first three months of employment after exemplifying exceptional customer service and reliability.
- Employee Achievements : Golf Course Employee of the Year and Campus Recreation Leader of the Pack.
- Supervised creation of exciting merchandise displays to catch attention of store customers, resulting in an increase in merchandise sales.
- Trained new employees and oversaw the responsibilities of both Outside and Food and Beverage staff.
- Interacted well with customers to build connections and maintain relationships.
- Assisted in social media marketing in order to keep patrons updated on course events, closings, and new merchandise arrivals.
To-Go Specialist
Olive Garden
06.2021 - 04.2022
- Increased drink, appetizers, entree, and dessert orders by suggestively communicating daily specials or popular items.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Processed customer payments and balanced cash drawers.
- Maintained a positive attitude and performed well under high stress situations.
Crew Leader
Bruster's Ice Cream
04.2020 - 08.2020
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Practiced responsibility by working and closing the store on my own.
- Trained employees in time management and proper ways to complete job duties.
Hostess & Server's Assistant
Three Blind Mice
06.2018 - 08.2019
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers by maintaining a clean dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Arts - Studio Art With A Minor in Graphic Design
Georgia Southern University
Statesboro, GA05.2024
Skills
- Adobe Creative Suite : Proficient in Adobe Illustrator, InDesign, and Photoshop for designing and creating high-quality visual content
- Microsoft Office : Experienced with Microsoft Word and PowerPoint for professional document preparation and dynamic presentations
- Customer Service & Hospitality : Strong background in delivering exceptional service and maintaining positive client relationships in diverse environments
- Work Ethic : Demonstrated commitment to quality and reliability, consistently going above and beyond to meet goals and deadlines
- Creative Problem-Solving : Adept at approaching challenges with innovative solutions and a strategic mindset
- Fast-Paced Environment Adaptability : Proven ability to perform effectively and remain composed under pressure in dynamic settings
- Multitasking : Skilled in managing multiple projects and tasks simultaneously while maintaining attention to detail and quality
References
- Brandon Costlow, Assistant Golf Professional, Georgia Southern University Golf Course, bcostlow@georgiasouthern.edu, 912-682-6152
- Brandon Levin, Content Development and Design, New York Mets, blevin@nymets.com, 404-844-7712
- Jeff Schmuki, Ceramics Professor, Georgia Southern University, jschmuki@georgiasouthern.edu, 912-478-2787
Timeline
Hospitality Ambassador
Atlanta Braves
05.2024 - Current
Golf Shop Supervisor
Georgia Southern University Golf Course
04.2022 - 05.2024
To-Go Specialist
Olive Garden
06.2021 - 04.2022
Crew Leader
Bruster's Ice Cream
04.2020 - 08.2020
Hostess & Server's Assistant
Three Blind Mice
06.2018 - 08.2019
Bachelor of Arts - Studio Art With A Minor in Graphic Design
Georgia Southern University
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