Emma Callahan
Springfield,PA
Summary
Dedicated and dependable team member with experience overseeing daily yogurt shop operations, providing excellent customer service, managing cash handling and register balancing, restocking inventory, and coordinating incoming shipments. Skilled in opening and closing procedures, problem solving, and maintaining a clean, organized, and customer focused environment.
Overview
2
2
years of professional experience
Work History
Team Leader
Kiwi Frozen Yogurt
Newtown Square, PA
06.2024 - Current
- Delivered high quality customer service by assisting guests, resolving concerns, and maintaining a welcoming enviorment
- Opened and closed the store following company procedures, including cash handling, cleaning, and security protocols
- Restocked inventory and supplies to keep the store fully prepared for daily operations
- Trained new team members on yogurt preparation and hygiene standards.
- Managed incoming shipments by receiving, organizing, and verifying inventory deliveries
- Balanced and accounted for cash register transactions accurately at the beginning and end of shifts
Education
High School Diploma -
Springfield High School
Springfield06.2026
Skills
- Customer Service
- Cash Handling
- Leadership
- Opening/Closing Stores
- Time Management/ Multi-tasking
- Reliability and Accountability
Timeline
Team Leader
Kiwi Frozen Yogurt
06.2024 - Current
High School Diploma -
Springfield High School