Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Carter

Brandon,MS

Summary

Detail-oriented professional with hands-on experience in a medical office setting. Skilled in patient intake, scheduling, insurance verification, and maintaining accurate medical records. Known for providing excellent patient service while managing high-volume tasks and protecting confidentiality.

Overview

6
6
years of professional experience

Work History

Independent House Cleaning & Laundry Service
Brandon, MS
01.2024 - Current
  • Managed weekly services for multiple private clients
  • Handled scheduling, client communication, and payments professionally
  • Self-Employed

Optometric Assistant

Walmart Vision Center
Jackson, MS
01.2022 - 01.2023
  • Assisted optometrists with patient pre-exam testing, intake, and accurate documentation
  • Processed insurance information and maintained patient records
  • Delivered excellent patient service in a busy clinical setting
  • Supported optometrists during examinations by preparing instruments and managing patient flow.
  • Assisted in patient intake processes, ensuring accurate data collection and entry.

Server

Dutch’s Oven
Clinton, MS
01.2020 - 01.2022
  • Provided full-service customer service in a busy restaurant environment for two years
  • Managed tables, orders, cash transactions, and POS systems with high accuracy
  • Maintained professionalism and efficiency during high-volume shifts
  • Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
  • Trained and mentored new staff on menu offerings and service protocols.

Education

Associate of Applied Science - Medical Coding

East Mississippi Community College
Scooba, MS
01-2026

Skills

  • Patient Intake & Documentation
  • Medical Records & Insurance Processing
  • Medical Terminology & HIPAA
  • Customer Service & Problem Resolution
  • Cash Handling & POS Systems
  • Scheduling & Organization
  • Fast Typing (40 WPM)
  • Visual field testing
  • Medical record management
  • Optometric equipment operation
  • Multifocal lens fitting

Timeline

Independent House Cleaning & Laundry Service
01.2024 - Current

Optometric Assistant

Walmart Vision Center
01.2022 - 01.2023

Server

Dutch’s Oven
01.2020 - 01.2022

Associate of Applied Science - Medical Coding

East Mississippi Community College
Emma Carter