Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emma Cifuentes

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Achieved significant milestones in staff development and safety protocol implementation, demonstrating exceptional problem-solving and strategic planning skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Managerial Supervisor

Six Flags Over Texas
09.2023 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Operational Supervisor

Six Flags Hurricane Harbor
04.2023 - Current
  • Improved operational efficiency by streamlining processes and implementing new strategies.
  • Collaborated with cross-functional teams for seamless project execution and optimal results.
  • Adhered to industry best practices, incorporating relevant guidelines into daily operational procedures.
  • Developed and enforced safety protocols, ensuring a secure work environment for all staff members using Ellis & Associates water park procedures.
  • Conducted regular performance evaluations, offering constructive feedback that encouraged personal growth among team members.
  • Established clear communication channels, fostering an open dialogue between team members and management.
  • Implemented training programs to enhance employee skills and promote professional growth by being an Ellis and Associates Instructor.
  • Resolved issues promptly by addressing concerns and providing effective solutions in a timely manner.
  • Mentored junior staff members, providing guidance and support to facilitate career development opportunities.
  • Oversaw daily operations, effectively delegating tasks to appropriate team members.
  • Reinforced company values through leading by example, maintaining integrity while achieving business objectives.

Musical Entertainment Intern

University of Dallas College Activities Board
08.2023 - Current
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Coordinated schedules and timelines for events.
  • Conferred with event staff at the event site to coordinate details.
  • Managed event logistics and operations.

Education

Associate of Science - Biochemistry

University of Dallas
Irving, TX
05.2027

High School Diploma -

Trinity High School
Euless, TX
05.2023

Skills

  • 1 Year experience on front desk
  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Staff Development
  • Process Monitoring and Improvement
  • Policy Enforcement

Certification

  • Ellis and Associates Instructor since February 2024
  • Ellis and Associates Deep Water Lifeguard since April 2023
  • CPR
  • Rescue Breathing
  • Heimlich maneuver
  • Children Safety Environment
  • Security Attendant

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Managerial Supervisor

Six Flags Over Texas
09.2023 - Current

Musical Entertainment Intern

University of Dallas College Activities Board
08.2023 - Current

Operational Supervisor

Six Flags Hurricane Harbor
04.2023 - Current

Associate of Science - Biochemistry

University of Dallas

High School Diploma -

Trinity High School

Similar Profiles

CREATE PROFILE
Emma Cifuentes