Emma Collias
Orland Park,Illinois
Summary
Proactive team member skilled in conflict resolution and relationship building. Committed to enhancing patient care through effective communication and collaboration within diverse teams. Results-driven professional with a proven track record in conflict resolution and team collaboration. Skilled in relationship building, time management, and customer service. Ready to enhance team performance and support diverse groups.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Zeta Tau Alpha
Miami University
Oxford, Ohio
01.2025 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Making Strides Volunteer
American Cancer Society
Chicago, Illinois
05.2021 - Current
- Helped with prep, set up, and breakdown of community and public events.
- Worked with cross-functional teams to achieve goals.
- Raised money to go toward cancer research.
Nursing Volunteer
Northwestern Hospital
Palos Park, Illinois
06.2025 - 08.2025
- Maintained cleanliness and organization of patient areas and supplies.
- Supported patients with mobility assistance during exercises and routines.
- Provided companionship to patients, fostering positive interactions and support.
- Participated in training sessions to enhance volunteer skills and knowledge.
- Provided companionship services for elderly and disabled individuals who are unable to leave their homes.
Pre Supervisor
Plush Horse Ice Cream
Palos Park, Illinois
04.2023 - 08.2025
- Assisted in training new team members on operational procedures.
- Monitored team performance and provided constructive feedback regularly.
- Facilitated communication between team members and upper management.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
Banquet Server
Ruffled Feathers Golf Club
Lemont, Illinois
06.2025 - 08.2025
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests during events and functions.
- Assisted in the preparation of buffet stations for seamless service.
- Maintained cleanliness of dining areas throughout events.
- Collaborated with kitchen staff to ensure timely food delivery.
- Responded promptly to guest requests and inquiries during events.
- Coordinated with team members to execute event timelines effectively.
- Provided support in event breakdown and clean-up after functions.
- Greeted guests upon arrival and provided assistance throughout the event.
Marathon Helper
Chicago Marathon
Chicago, Illinois
10.2021 - 10.2024
- Coordinated volunteer schedules and tasks to ensure smooth operations during events.
- Managed hydration stations, ensuring timely supply of water and energy drinks.
- Provided guidance and support to participants on race day logistics.
- Facilitated communication between volunteers, runners, and event staff for efficient workflow.
- Monitored race course for runner safety and adherence to guidelines throughout the event.
- Supervised clean up efforts following completion of the race including trash removal and disposal of any leftover supplies.
Education
High School Diploma -
Marist High School
Chicago, IL05-2024
Some College (No Degree) - Nursing
Miami University
Oxford, OHSkills
- Conflict resolution
- Relationship building
- Time management
- First Aid/CPR
- Cultural awareness
- Interpersonal communication
Affiliations
- Varsity Cross Country and Track athlete throughout all of high school while maintaining a 4.3 GPA.
- Student Council Representative
- Student Ambassador
- Junior Varsity Cheer Team in high school
Accomplishments
- Rewarded the Block M award my senior year for being a team leader and showing excellent sportsmanship.
- Captain of the varsity cross country and track teams in high school.
- Course leader in NSG 251
Certification
- CPR certified
Timeline
Nursing Volunteer
Northwestern Hospital
06.2025 - 08.2025
Banquet Server
Ruffled Feathers Golf Club
06.2025 - 08.2025
Zeta Tau Alpha
Miami University
01.2025 - Current
Pre Supervisor
Plush Horse Ice Cream
04.2023 - 08.2025
Marathon Helper
Chicago Marathon
10.2021 - 10.2024
Making Strides Volunteer
American Cancer Society
05.2021 - Current
High School Diploma -
Marist High School
Some College (No Degree) - Nursing
Miami University
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