Grace Rucka
Gilbert,AZ
Summary
An organized and motivated individual, seeking a summer internship opportunity to gain experience and enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Zeta Tau Alpha
External Social Chairman
Knoxville, Tennessee
01.2024 - 01.2025
- Coordinated all of the chapter's external social events by reserving venues, ordering catering, hiring security, and hiring a band, resulting in a positive experience for over 350 chapter members.
- Facilitated social events with Greek community organizations, enhancing member networking opportunities.
- Delegated tasks to external social committee members to achieve event involvement goals.
LA Fitness
Front Desk Receptionist
Chandler, Arizona
05.2024 - 08.2024
- Greeted gym members and facilitated their check-in process while ensuring a welcoming atmosphere.
- Contacted members to renew memberships and address payment issues, ensuring seamless service as well as maintained up-to-date records.
- Directed new members to sales representatives, enhancing customer experience and support.
Texas Roadhouse
Hostess
Phoenix, Arizona
11.2020 - 05.2023
- Maintained a professional yet comfortable atmosphere while interacting with guests in person, as well as on the phone, to enhance a better overall customer experience.
- Managed reservations and seating for over 150 parties a night while continuing to utilize high service standards in order to uphold the name of the eatery
Education
Bachelor of Science - Business Administration - Marketing
The University of Tennessee, Knoxville, Haslam College of Business
Knoxville, Tennessee05.2026
Skills
- Oral and written communication
- Customer service
- Professionalism
- Decision-making
- Problem-solving skills
- Attention to detail
- Team collaboration
- Adaptability
Leadership Experience
- Philanthropy Committee Member, Zeta Tau Alpha, Knoxville, TN, 08/20 - Present, Contributed to the planning and execution of fundraising events for breast cancer education and awareness, collaborated with team members to organize and promote initiatives supporting the chapter’s philanthropy
- Member, Helping Handings, Knoxville, TN, 08/22 - Present, Participated in a variety of service events hosted by the organization, helping out our local community around Knoxville
- Founder's Day Leader, Zeta Tau Alpha, Knoxville, TN, 08/23 - 12/23, Lead 25 of our new members through the New Member experience by educating them about the chapter, giving new members the chance to enhance their membership
Timeline
LA Fitness
Front Desk Receptionist
05.2024 - 08.2024
Zeta Tau Alpha
External Social Chairman
01.2024 - 01.2025
Texas Roadhouse
Hostess
11.2020 - 05.2023
Bachelor of Science - Business Administration - Marketing
The University of Tennessee, Knoxville, Haslam College of Business
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