Grace Rucka
Gilbert,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, seeking summer internship. Eager to learn with a willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Zeta Tau Alpha
External Social Chairman
01.2024 - 01.2025
- Coordinated all of the chapter's external social events by reserving venues, ordering catering, hiring security, and hiring entertainment, resulting in a positive experience for over 350 chapter members.
- Facilitated social events with Greek community organizations, enhancing member networking opportunities.
- Delegated tasks to external social committee members to achieve event involvement goals.
LA Fitness
Front Desk Customer Service
05.2024 - 08.2024
- Greeted approximately 50 members per shift, and facilitated their check-in process while ensuring a welcoming atmosphere.
- Contacted members to renew memberships and address payment issues, ensuring seamless service as well as maintained up-to-date records.
- Directed new members to sales representatives, enhancing customer experience and support.
Texas Roadhouse
Hostess
11.2020 - 05.2023
- Maintained a professional yet comfortable atmosphere while interacting with guests in person, as well as on the phone, to provide a positive customer experience.
- Managed reservations and seating for over 150 parties a night while continuing to utilize high service standards in order to uphold the name of the restaurant.
Education
Bachelor of Science - Business Administration - Marketing
University of Tennessee
Knoxville, TN05.2026
Skills
- Professionalism
- Teamwork and Collaboration
- Proficient in Microsoft Office
- Creative and Resourceful
- Planning Events
- Quick Learner
- Interpersonal and Social Skills
- Verbal and Written Communication
Leadership Experience
- Gamma Chi, University of Tennessee Panhellenic, Knoxville, TN, 08/2024 - Mentored 16 potential new members through the sorority recruitment process
- Philanthropy Committee, Zeta Tau Alpha, Knoxville, TN, 08/20 - Present - Contributed to the planning and execution of fundraising events for breast cancer education and awareness; collaborated with team members to organize and promote initiatives supporting the chapter’s philanthropy
- Executive Board, BOSS Dance Company, University fo Tennessee, Knoxville, TN 08/23 - 05/24
- Team Leader, Helping Hands, Knoxville, TN, 08/22 - Present, Lead and promoted a variety of service events hosted by the organization, helping out our local community in and around Knoxville
- Founder's Day Leader, Zeta Tau Alpha, Knoxville, TN, 08/23 - 12/23, Lead a group of 25 through the New Member experience by educating them about the chapter, answering questions and explaining policies and procedures
Interests
Reading, Traveling, Pickleball
Timeline
LA Fitness
Front Desk Customer Service
05.2024 - 08.2024
Zeta Tau Alpha
External Social Chairman
01.2024 - 01.2025
Texas Roadhouse
Hostess
11.2020 - 05.2023
Bachelor of Science - Business Administration - Marketing
University of Tennessee
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