Emma Cross
Tomball
Summary
Dedicated and compassionate nursing student with a strong foundation in patient care, medical terminology, and clinical procedures. Experienced in supporting healthcare teams by assisting with patient assessments, documenting vital signs, and ensuring a clean, safe environment for the patients and employees. Proficient in communication and teamwork, with a proven ability to build rapport with patients and provide exceptional care. Eager to contribute to a dynamic healthcare setting while gaining hands-on experience to further advance nursing skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Tecovas
09.2022 - 12.2023
- Helped customers find specific products, answered questions and offered product advice
- Answered incoming telephone calls to provide store, products and services information
- Developed trusting relationships with customers by making personal connections
- Provided customers background knowledge on the product, and aided them in the process of finding their correct size
- Handled cash register and POS systems at check out
Retail Sales Associate
Voge Boutique
01.2022 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases
- Prepared merchandise for sales floor by pricing or tagging
- Maintained store organization at all times
- Managed returns, exchanges and refunds in accordance with store policy
- Engaged with customers to build rapport and loyalty
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
Lifeguard
Aquatic Management Of Houston
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Provided friendly customer service to guests and addressed concerns
- Monitored safety of guests in and around swimming pool
- Attentively monitored swimmers to identify distress
- Educated patrons on safety protocols and enforced safety rules
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards
Sales Associate
Crowd pleasers Dance
12.2017 - 03.2019
- Operated cash register, collected payments and provided accurate change
- Helped customers find specific products, answered questions and offered advice
- Formed trusting relationships with customers by making personal connections
- Adhered to company initiatives and achieved established goals
Education
Bachelor of Science - Nursing
UT Health Science Center At San Antonio
San Antonio, TX12.2025
Associate of Science - Pre-Nursing
The University of Texas At San Antonio
San Antonio, TX05.2023
High School Diploma -
Tomball Memorial High School
Tomball, TX05-2021
Skills
- Vital signs monitoring
- Immunization administration
- Phlebotomy proficiency
- Infection control protocols
- HIPAA compliance
- Clinical documentation
- Sterilization techniques
- BLS Certified
- Medical terminology mastery
- Patient assessment
Certification
CPT - Certified Phlebotomy Technician
Timeline
Sales Associate
Tecovas
09.2022 - 12.2023
Retail Sales Associate
Voge Boutique
01.2022 - 05.2022
Lifeguard
Aquatic Management Of Houston
05.2021 - 08.2021
Sales Associate
Crowd pleasers Dance
12.2017 - 03.2019
Associate of Science - Pre-Nursing
The University of Texas At San Antonio
Bachelor of Science - Nursing
UT Health Science Center At San Antonio
High School Diploma -
Tomball Memorial High School
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