Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emma Cuellar

Queens,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Cashier Supervisor

Oday's Convenience Store
07.2023 - Current
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Cashier Team Lead

Smoker's World
06.2022 - 07.2023
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Restocked and organized merchandise in front lanes.

Cashier Team Lead

McDonald's
09.2020 - 05.2022
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.

Education

High School Diploma -

Epic High School South
South Ozone Park
06.2022

Skills

  • POS Systems
  • Customer Service
  • Complaint Handling and Resolution
  • Cash Handling and Security

Languages

Spanish
Native or Bilingual

Timeline

Cashier Supervisor

Oday's Convenience Store
07.2023 - Current

Cashier Team Lead

Smoker's World
06.2022 - 07.2023

Cashier Team Lead

McDonald's
09.2020 - 05.2022

High School Diploma -

Epic High School South

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Emma Cuellar