Summary
Work History
Education
Skills
Education
Timeline
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Emma Dalli

Wendell,NC

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Work History

Production/ Writing Internship

The Upper New Review
2024 - Current
  • Worked closely with a supervisor on various journalist/production projects that helped with building a relationship with authority figures
  • Helped out on production sets for web series or short films, which provided a more hands-on experience with filmmaking
  • Researched smaller communities within Boone, North Carolina to create thoughtful media for the Upper New, to continue the themes of their organization.

Reviewer/ Column Writer

The Appalachian
2022 - 2023
  • Wrote thoroughly researched and opinionated film reviews that would be posted on The Arts and Culture Desk column
  • Attended weekly meetings that helped with team building of approximately 20 writers.
  • Talked with column editors about pieces and what could be worked on to improve writing skills
  • Wrote pieces about study-abroad travel experience which was published under a personal column.

Barista, Server, Sales Associate

Heirloom Brew Shop
2021 - 2023
  • Upsold market and kitchen items, such as, coffee, coffee beans, merchandise, drinks, and entrees.
  • Completed serving and bartending tasks to ensure customer satisfaction.
  • Collaborated with kitchen staff to coordinate restaurant goals under fluctuating customer volumes of approximately 30 incoming patrons.
  • Trained new waitstaff personnel and integrated new team members.

Barista, Server, Sales Associate

41 North
2020 - 2021
  • Utilized upselling techniques such as complimentary pairings, social proof, try-before-you-buy, and add ons
  • Provided customer service excellence with quick turnaround team of approximately 10 baristas.
  • Maintained time management during moments of numerous customers
  • Collaborated with team members
  • Provided customers with specific product knowledge regarding regions of bean collection and process utilized to create beverage of choice.

Education

Study Abroad Credit -

Lorenzo De' Medici
Florence, Italy
2023

General Education Credit -

Verto Education
Fiji And New Zealand
2020

Skills

  • Video production experience
  • Adobe Applications
  • Writing and editing
  • Sales expertise
  • Service Coordination

Education

Appalachian State University 2021-2024

  • Studied English, Film, and Media Studies
  • Graduated with a Bachelors Degree in the College of Arts and Sciences

Timeline

Production/ Writing Internship

The Upper New Review
2024 - Current

Reviewer/ Column Writer

The Appalachian
2022 - 2023

Barista, Server, Sales Associate

Heirloom Brew Shop
2021 - 2023

Barista, Server, Sales Associate

41 North
2020 - 2021

Study Abroad Credit -

Lorenzo De' Medici

General Education Credit -

Verto Education

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Emma Dalli