Emma Darrow
La Mesa,CA
Summary
Dedicated Animal Care Professional experienced in providing optimal health and wellness support for animals. Built positive relationships with pet owners and established trust with animals through effective communication and care practices. Focused on enhancing customer satisfaction and delivering exceptional service.
Overview
9
9
years of professional experience
Work History
Animal Care Technician
Helen Woodward animal center
Del Mar, California
09.2023 - 05.2026
- Provided daily care for animals, ensuring their health and wellbeing.
- Maintained clean and safe animal habitats, adhering to hygiene protocols.
- Observed animal behavior and reported any concerns to the veterinary team.
- Recorded animal health care and treatment details to support effective veterinary interventions.
- Monitored animal behavior to promptly identify and address potential health issues.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Provided assistance in training volunteers or new employees on proper animal care techniques.
- Conducted daily rounds to check the health status of each animal in assigned areas.
- Ensured humane handling of animals, fostering trust and cooperation during care.
- Prepared food items for various species according to established guidelines and diets.
- Carefully bathed and groomed pets using gentle techniques to ensure their comfort and hygiene. using gentle techniques.
Volunteer
East County Animal Rescue Ecar
Santee, California
09.2022 - 08.2023
- Assisted in animal care and daily feeding routines for rescued animals.
- Maintained cleanliness of facilities to provide a safe environment for animals.
- Interacted with cats and answered questions for people interested in adopting.
Animal Caretaker
The purring parrot
San Diego, California
05.2021 - 11.2021
- Coordinated playtime and exercise activities to promote physical health and engagement.
- Maintained clean and organized living spaces for all animals in the facility.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Records observations of animal behavior, health, diet and other information as required.
CAP 1 Associate
Walmart
El Cajon, California
01.2020 - 12.2020
- Assisted customers by answering questions and locating products in store.
- Maintained cleanliness and organization of sales floor and backroom areas.
- Stocked shelves with merchandise according to company standards and layout plans.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Recovered products from multiple departments and returned to correct sales floor locations.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Attended weekly team meetings to discuss progress towards departmental goals.
Crew Member
McDonald's
San Diego, California
09.2017 - 12.2018
- Delivered exceptional customer service in fast-paced restaurant environment.
- Served food quickly for positive guest experiences.
- Operated kitchen equipment to prepare high-quality food items efficiently.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Packed fast food products in approved containers, cups, and bags.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained cleanliness and organization of dining and kitchen areas daily.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
Grossmont High-school
El Cajon, CaliforniaSkills
- Animal handling
- Kennel sanitation
- Safety compliance
- Pet handling
- Time management
- Customer service and assistance
- Customer interaction
Timeline
Animal Care Technician
Helen Woodward animal center
09.2023 - 05.2026
Volunteer
East County Animal Rescue Ecar
09.2022 - 08.2023
Animal Caretaker
The purring parrot
05.2021 - 11.2021
CAP 1 Associate
Walmart
01.2020 - 12.2020
Crew Member
McDonald's
09.2017 - 12.2018
Grossmont High-school