Emma Davidson
Summary
Dedicated professional with a strong background in hospitality and administrative support. Excels in delivering exceptional customer service and maintaining organization in fast-paced environments. Currently studying psychology and business at Penn State University, committed to transitioning into the medical field while driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
DeVere Home performance
Glen Burnie
06.2026 - Current
- Managed incoming phone calls and emails, ensuring clear communication with customers.
- Coordinated customer appointments and estimate calendars to improve scheduling efficiency.
- Maintained organized customer records and administrative documentation for easy access.
- Supported daily office operations, fostering improved team communication and collaboration.
Host | Busser | Server Assistant | Server
Outback Steakhouse
Glen Burnie
02.2025 - Current
- Welcomed and seated guests, creating a welcoming dining atmosphere.
- Assisted servers by delivering food and beverages promptly, ensuring timely service.
- Maintained cleanliness and organization throughout the restaurant, supporting a superior guest experience.
- Resolved guest concerns professionally, ensuring outstanding customer service.
- Collaborated effectively in a fast-paced, team-oriented environment.
Education
High School Diploma -
Glen Burnie High School
Glen Burnie, MD06-2026
Bachelor of Science - Psychology
Pennsylvania State University
University Park, PA06-2030
Skills
- Scheduling coordination
- Document management
- Customer service
- Multitasking and prioritization
- Team collaboration
- Multitasking and prioritization
- Multitasking and prioritization
Timeline
Administrative Assistant
DeVere Home performance
06.2026 - Current
Host | Busser | Server Assistant | Server
Outback Steakhouse
02.2025 - Current
High School Diploma -
Glen Burnie High School
Bachelor of Science - Psychology
Pennsylvania State University