Emma Detrick
Washington,PA
Summary
Dynamic professional with a proven track record at Sorelle Bridal Salon, excelling in brand promotion and customer engagement. Leveraged strong sales skills to boost revenue through effective upselling and enhanced social media strategies, fostering a loyal client base. Known for reliability and a commitment to maintaining high standards in service and cleanliness.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Ice Cream Scooper
Uncle Louie G's
Washington, PA
06.2026 - Current
- Maintained cleanliness of work area, complying with health and safety standards during daily operations.
- Prepared and served a variety of ice cream flavors, ensuring quality and consistency in presentation.
- Provided exceptional customer service by engaging with patrons and responding to inquiries about products.
- Managed inventory levels, promptly restocking supplies to ensure uninterrupted service during peak hours.
- Collaborated with team members to streamline service processes, reducing wait times for customers.
- Implemented effective time management strategies to enhance workflow efficiency during busy periods.
- Resolved customer complaints tactfully, enhancing overall satisfaction and fostering repeat business relationships.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Student Assistant Coach
Synergy Performing Arts Academy
Canonsburg, PA
09.2025 - 07.2026
- Assisted in developing training programs to enhance student performance and engagement.
- Mentored junior students, providing guidance on technique and personal development.
- Implemented feedback mechanisms to refine coaching methods and improve student outcomes.
- Collaborated with instructors to create a supportive environment that fosters artistic growth.
- Evaluated student progress regularly, adjusting strategies to meet individual learning needs.
- Maintained communication with parents regarding student progress and program updates.
- Provided individualized instruction for athletes, focusing on skill development and technique refinement.
- Prepared field for practice and cleaned up equipment after session ended.
- Served as a mentor to student-athletes both on and off the field, promoting personal growth alongside athletic achievements.
- Motivated athletes by giving encouragement throughout practices.
Employee Assistance Manager
Sorelle Bridal Salon
Washington, PA
06.2024 - 05.2026
- Increased salon revenue through upselling additional services and retail products to clients.
- Maintained a clean and organized work station, ensuring a positive retail environment for customers.
- Improved brand visibility through effective merchandising and display setups at retail locations.
- Recruited hired, and trained top-performing retail teams, enhancing overall district performance.
- Increased productivity with effective multitasking skills while managing multiple priorities in a fast-paced retail setting.
Social Media Manager
Sorelle Bridal Salon
Washington, PA
06.2024 - 05.2026
- Developed and implemented social media strategies to enhance brand visibility and engagement.
- Managed content calendar to ensure timely posting across multiple platforms.
- Analyzed social media metrics to refine strategies and improve audience targeting.
- Engaged with followers, responding promptly to inquiries and comments to foster community interaction.
- Trained junior staff on best practices in social media management and content creation.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Education
Undergraduate - Accounting
West Virginia University
Morgantown, WV05.2030
Skills
- Quick learner
- Energy and enthusiasm
- Memory retention
- Sales transactions
- Reliability and punctuality
- Food handling safety
- Proper sanitation practices
- Cash handling proficiency
- Customer engagement
- Brand promotion
- Cleaning and organization
- Patience and empathy
Accomplishments
I was part of the FBLA (Future Business Leaders of America) club in high school where I received 2nd place for Personal Finance testing and 3rd place for Advertising testing.
Certification
I was part of the National Honors Society club which required you to have 10 hours of community service, assist the building in recycling duties, maintain above a 3.75 GPA, and take up to 4 honors credits. I was also part of the National Business Honors Society which required you to take up to 4 business classes and maintain above a 3.5 GPA in those classes.
Timeline
Ice Cream Scooper
Uncle Louie G's
06.2026 - Current
Student Assistant Coach
Synergy Performing Arts Academy
09.2025 - 07.2026
Employee Assistance Manager
Sorelle Bridal Salon
06.2024 - 05.2026
Social Media Manager
Sorelle Bridal Salon
06.2024 - 05.2026
Undergraduate - Accounting
West Virginia University