Emma DiNunno
Uniontown,PA
Summary
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Professional with experience in tax preparation and compliance, adept at handling confidential financial documents with precision. Demonstrated ability to support office operations while ensuring high levels of client satisfaction. Proven skills in creating marketing content and organizing events, contributing to effective client engagement. Background includes providing safe and developmentally appropriate care for infants, ensuring adherence to safety standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Seasonal Client Support Associate
Jackson Hewitt Tax Services
12.2025 - Current
- Assist clients with tax preparation and compliance-related questions.
- Handle confidential financial documents with accuracy and professionalism.
- Support office operations while maintaining high client satisfaction.
- Creates marketing post and organizes meet and greets.
Infant Teacher and Opener
Hopwood Child Care
08.2025 - 11.2025
- Opened facility daily and prepared classrooms for operations.
- Provided safe, developmentally appropriate care for infants.
- Ensured compliance with Pennsylvania child care safety standards.
Education
Highschool -
Penn foster
Skills
- Software troubleshooting
- Client relationship building
- Sales support
- Verbal and writing communication
- Phone etiquette
- Health and safety
- Emergency procedures
- Adaptability and flexibility
Certification
- Professional Tax Preparer & Compliance Training Certificate, Jackson Hewitt Tax School
- Mandated and Permissive Reporting, University of Pittsburgh, School of Social Work
- PA Health & Safety for Group Child Care, Penn State Better Kid Care
- Financial Literacy Certification, Brigham Young University; Khan Academy / Capital One
- Medical Receptionist Certification, Alison
- Social Media & Marketing, Grow with Google
- OSHA 10-Hour General Industry (Agriculture)
References
- Teresa Berlin, Manager, Jackson Hewitt Tax Services, 724-533-1047
- Jessica Barnhart, Owner, Hopwood Child Care, 724-562-3388
Clearances
- NSOR Clearance
- Child Abuse Clearance
- State Police Clearance
- FBI Fingerprint Clearance
Additional Training And Coursework
- PDE Civil Rights: Food and Nutrition
- Fire Safety
- Infant & Toddler Development and Behavior Management
- Staff Supervision
- Hospitality and Tourism
- Life Insurance Pre-Licensing Coursework - Xcel Solutions
Timeline
Seasonal Client Support Associate
Jackson Hewitt Tax Services
12.2025 - Current
Infant Teacher and Opener
Hopwood Child Care
08.2025 - 11.2025
Highschool -
Penn foster