Emma Dodge
OZARK,MO
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Server
OMO Japanese Soul Food
Springfield, Missouri
04.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Demonstrated strong phone etiquette by effectively answering customer queries
Residential Assistant
Synergy Executive
Ozark, Missouri
04.2023 - 11.2024
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Administered medications and treatments in accordance with physician orders.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Facilitated communication between members of the healthcare team by attending interdisciplinary meetings.
- Administered medications, tracked dosages and documented patient conditions.
- Managed telephone communications by promptly answering calls and relaying messages accurately.
Team Member
McDonald's
Ozark, Missouri
07.2020 - 04.2021
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
Education
High School Diploma -
Ozark High School
Ozark, MO05-2023
Ozarks Technical Community College
Springfield MoSkills
- Guest Engagement
- Exceptional customer service
- Performance Improvement
- Price memorization
- Positive and professional
- Medication Administration
- Direct Patient Care
- Policy and procedure compliance
Timeline
Residential Assistant
Synergy Executive
04.2023 - 11.2024
Server
OMO Japanese Soul Food
04.2021 - Current
Team Member
McDonald's
07.2020 - 04.2021
High School Diploma -
Ozark High School
Ozarks Technical Community College
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