Emma Dunning
Fort Lauderdale
Summary
Dynamic and reliable Bartender with a proven track record at Nicks New Haven Pizza and Bar , enhancing customer satisfaction through exceptional service and high-quality cocktails. Skilled in multitasking and maintaining a clean, organized bar, I excel in fast-paced environments, significantly contributing to team efforts and inventory management. Expert in liquor, beer, and wine, with a strong customer service ethos and an engaging personality.
Overview
3
3
years of professional experience
Work History
Bartender
Nicks New Haven Pizza And Bar
10.2022 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Lulus Bait Shack
05.2022 - 10.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Walk On's Sports Bistreaux
08.2021 - 02.2022
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
Education
Associate of Arts - Hospitality Managment
Florida Atlantic University
Boca Raton, FL06.2013
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Engaging personality
- Customer service expertise
- Memory retention
- Hospitality service expertise
- Cash Register Operation
Timeline
Bartender
Nicks New Haven Pizza And Bar
10.2022 - 02.2024
Bartender
Lulus Bait Shack
05.2022 - 10.2022
Bartender
Walk On's Sports Bistreaux
08.2021 - 02.2022
Associate of Arts - Hospitality Managment
Florida Atlantic University
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