Emma Dykema
Muskegon,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Punctual, efficient, and quickly masters new skills. Looking for an entry level position in healthcare to advance my career.
Overview
3
3
years of professional experience
Work History
Manager
Hometown Creamery
Muskegon, MI
06.2021 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored staff performance and addressed issues.
Employee
Simply Glazed Gourmet Popcorn
Muskegon, MI
12.2023 - 03.2024
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Expeditor
Lefty and Romos’ Bar and Grill
Muskegon, MI
07.2022 - 02.2023
- Coordinated service for food runners and other kitchen staff.
- Inspected quality assurance of products before they were shipped out to customers.
- Provided assistance in resolving any issues or complaints related to product delivery or logistics services.
Education
Associate of Applied Science - Health Information Technology
Baker College
Muskegon, MI05-2025
Associate of Arts - General Studies
Muskegon Community College
Muskegon, MI05-2023
High School Diploma -
Reeths-Puffer High School
Muskegon, MI06-2021
Skills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Dependable and Responsible
- Communication
- Friendly, Positive Attitude
- Organization and Time Management
- Punctuality
- Hard Work Ethic
- Medical Terminology
- Anatomy and Physiology
Timeline
Employee
Simply Glazed Gourmet Popcorn
12.2023 - 03.2024
Expeditor
Lefty and Romos’ Bar and Grill
07.2022 - 02.2023
Manager
Hometown Creamery
06.2021 - Current
Associate of Applied Science - Health Information Technology
Baker College
Associate of Arts - General Studies
Muskegon Community College
High School Diploma -
Reeths-Puffer High School
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