Emma Dzyubanny
Johns Creek,GA
Summary
Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience
Overview
7
7
years of professional experience
Work History
Animal Care Attendant/Customer Service Representative
It's A Dogs Life
11.2023 - Current
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier/Line Worker
PANERA
10.2020 - 04.2021
- Inspected finished products for quality and adherence to customer specifications
- Checked inventory levels and anticipated supplies to maintain proper stockpiles for production processes
- Utilized problem-solving skills to address production line issues
- Collaborated with team members to complete tasks accurately and timely
- Supported team efforts by lending assistance when needed
- Provided efficient and courteous service to customers
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Hostess
ANOTHER BROKEN EGG CAFE
08.2019 - 04.2020
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Engaged with guests to maximize satisfaction with food and service
- Monitored restaurant activity to determine seating and dining flow
- Communicated clearly with servers regarding guest needs or requests
- Responded quickly to complaints from guests and took appropriate action to resolve them
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers
- Demonstrated flexibility by helping out in other departments as needed.
Wamba Lander Leader
NORTH POINT COMMUNITY CHURCH
06.2017 - 06.2018
- Developed and implemented creative youth programs to engage young people in meaningful activities
- Planned and facilitated engaging activities for groups of youth, ensuring safety and positive environment
- Motivated participants to set personal goals related to academic success or career development
- Modeled appropriate interactions with children individually and in groups
- Facilitated workshops on topics such as conflict resolution, team building, and leadership development.
Education
Bachelor of Arts (B.A.) in Education Candidate -
Kennesaw State University
Kennesaw, GA05.2026
High School Diploma -
Chattahoochee High School
05.2022
Skills
- Time management
- Interactive Communication Skills
- Multitasking Capabilities
- Product Knowledge
- Customer Service Excellence
- Telephone Etiquette
Additional Information
Experience in both babysitting and dog sitting
Volunteer Experience
NORTH POINT COMMUNITY CHURCH, Alpharetta, GA, 06/01/17, 06/01/18, Developed and implemented creative youth programs to engage young people in meaningful activities., Planned and facilitated engaging activities for groups of youth, ensuring safety and positive environment., Motivated participants to set personal goals related to academic success or career development., Modeled appropriate interactions with children individually and in groups., Facilitated workshops on topics such as conflict resolution, team building, and leadership development.
Timeline
Animal Care Attendant/Customer Service Representative
It's A Dogs Life
11.2023 - Current
Cashier/Line Worker
PANERA
10.2020 - 04.2021
Hostess
ANOTHER BROKEN EGG CAFE
08.2019 - 04.2020
Wamba Lander Leader
NORTH POINT COMMUNITY CHURCH
06.2017 - 06.2018
Bachelor of Arts (B.A.) in Education Candidate -
Kennesaw State University
High School Diploma -
Chattahoochee High School
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