Emma Farrell
New York
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions, paying careful attention to detail, and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Dessert Crew Member
Craveology
06.2026 - 08.2026
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Collaborated with team members to streamline service processes, improving overall workflow efficiency.
- Operated kitchen equipment efficiently to prepare food items consistently and safely.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
Sales Associate
Garage Clothing
10.2023 - 08.2025
- Guided customers in product selection and delivered exceptional service to enhance shopping experience.
- Handled cashier responsibilities, including processing payments, issuing receipts, and providing accurate change.
- Collaborated with team members to achieve sales goals and improve efficiency.
- Worked with team members to meet sales targets and streamline workflow.
- Restocked inventory on shelves to ensure product availability for customers.
- Participated in training sessions to learn about new products and sales techniques.
- Kept the sales floor clean, organized, and welcoming for all shoppers.
Manager
Cherry Grove Ice Cream
07.2023 - 08.2025
- Ensured cleanliness and organization of service area to create welcoming environment for customers.
- Ensured compliance with food safety and hygiene standards.
- Directed daily store activities to enhance customer experience and operational efficiency.
- Welcomed customers warmly and delivered exceptional service to enhance their experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor Of Science (BS) - Psychology
Fordham University, Lincoln Center
New York, NY05.2029
High School Diploma -
Longwood High School
Middle Island, NY06.2025
Skills
- Food safety compliance
- Cash register operation
- Customer service
- Professional demeanor
- Multitasking and organization
- Food preparation
- Teamwork and collaboration
- Multitasking techniques
- Effective communication
- Positive and professional
Certification
Limited Food Managers Certificate, Suffolk County Government, 2025
Timeline
Dessert Crew Member
Craveology
06.2026 - 08.2026
Sales Associate
Garage Clothing
10.2023 - 08.2025
Manager
Cherry Grove Ice Cream
07.2023 - 08.2025
High School Diploma -
Longwood High School
Bachelor Of Science (BS) - Psychology
Fordham University, Lincoln Center