Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kaddie  George

Kaddie George

Lake Charles,LA

Summary

Driven and dynamic professional with a proven track record in the hospitality and gaming industry, notably at Wendys Restaurant and Gene Kile Industry. Excelled in customer service and food safety compliance, demonstrating exceptional teamwork, leadership, and problem-solving abilities. Achieved significant improvements in customer satisfaction and operational efficiency through innovative training and management practices.

Overview

21
21
years of professional experience

Work History

Restaurant Crew Member/ Management Training

Wendys Restaurant
02.2003 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Supported management in training new crew members, leading to improved performance and faster onboarding.
  • Took orders, prepared meals, and collected payments.
  • Followed food safety protocols and best practices as instructed by ServSafe training.
  • Resolved customer concerns promptly and professionally, maintaining high levels of customer retention and loyalty.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained open communication with kitchen staff for expedited food preparation during peak hours.
  • Worked front counter, drive-thru and other areas.
  • Prioritized teamwork through assisting fellow crew members as needed during busy periods or low staffing situations.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new hires in customer service, food preparation and restaurant procedures.
  • Ensured food safety compliance by adhering to proper storage, handling, and sanitation procedures.

Casino Management/ Floor Runner

Gene Kile Industry
08.2016 - 04.2022

* Cashed out machine tickets

* paperwork , counting safe , audits ,making banks for employees

* tending to customers needs an making sure the customers where happy an they enjoyed their time gambling

* on call 24/7 if my employees had a problem

Education

High School - High School

Parkveiw High
Sulphur, LA
05.2005

Skills

  • Excellent customer service
  • Patience and Empathy
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Food safety knowledge
  • Food Safety
  • Food Preparation
  • Safe Food Handling
  • Sanitation protocols
  • Equipment Operation
  • Food presentation
  • Food Safety Compliance
  • Creativity and Innovation
  • Menu Memorization
  • Order Accuracy
  • Equipment monitoring
  • Supply Restocking
  • Health Code Compliance
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Cleaning
  • Taking Orders
  • Integrity and Honesty
  • Clear Communication
  • Crew Leadership
  • Verbal and written communication
  • Safety awareness
  • Interactive communication skills
  • Heavy Lifting
  • Cash Handling
  • Housekeeping
  • Flexible Schedule
  • Store Opening and Closing
  • Inventory Counts
  • Hospitality service expertise
  • Safety
  • Inventory Restocking
  • Telephone Etiquette
  • Equipment Maintenance
  • Money Handling
  • Payment Processing
  • Food Handler Certification

Timeline

Casino Management/ Floor Runner

Gene Kile Industry
08.2016 - 04.2022

Restaurant Crew Member/ Management Training

Wendys Restaurant
02.2003 - Current

High School - High School

Parkveiw High
Kaddie George