Emma Galstian
Studio City,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
First Health Medical Group
North Hollywood, CA
01.2024 - 02.2025
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Greeted and checked in patients, updating patient information in computer system.
- Answered phones promptly and directed calls appropriately.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Processed referrals for specialist care when requested by physicians or patients.
Teller
Bank of the West, BNP Paribas
Valencia, CA
06.2022 - 08.2023
- Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of customers and bank assets.
- Execute daily, weekly, and monthly operational tasks, inspections and correspondence with virtual branch support.
- Ensure all client needs are met and effectively manage any client issues or concerns, escalating as needed.
- Execute financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing.
- Exhibit strong sales and service skills, always presenting products and services while proactively educating clients on utilizing available access channels. (ex. ATM, Online and Mobile Banking)
Service Associate
Tanagro Jewelry
New York, NY
01.2019 - 04.2021
- Weighed and distributed amount of gold to be used by jewelers on a daily basis.
- Managed and kept track of total daily gold usage.
- Answered telephones and took accurate messages.
- Documented procedures and followed up with manager.
- In charge of maintaining and updating inventory.
Education
Associate of Science - Biology
College of The Canyons
Valencia, CA06.2024
High School Diploma -
Francis Lewis High School
Fresh Meadows, NY06.2021
Skills
- Superb interpersonal, planning and communication abilities
- Highly organized, have precise attention to details with ability to multitask even in a pressured, fast paces environment
- Cosmopolitan, appreciate diversity
- Flexible and adaptable to any work environment
- Persistent and driven
- Fluency in English and Armenian
Languages
English
Armenian
Timeline
Front Desk Agent
First Health Medical Group
01.2024 - 02.2025
Teller
Bank of the West, BNP Paribas
06.2022 - 08.2023
Service Associate
Tanagro Jewelry
01.2019 - 04.2021
Associate of Science - Biology
College of The Canyons
High School Diploma -
Francis Lewis High School
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