Emma Gann
Herrin,IL
Summary
Legal professional with experience in supporting attorneys and legal teams. Skilled in managing case files, drafting legal documents, and conducting research. Strong focus on team collaboration, reliable under changing needs, and results-driven. Known for communication skills, organizational abilities, and confidentiality.
Overview
5
5
years of professional experience
Work History
Legal Assistant
Daniel Kay, Attorney At Law
Herrin, IL
08.2024 - Current
- Managed client communications to ensure timely updates and information dissemination.
- Conducted legal research to support case preparation and strategy development.
- Drafted legal documents, including pleadings and correspondence, ensuring accuracy and compliance.
- Organized case files and maintained document management systems for efficient retrieval.
Trainer
Freddy's Frozen Custard and Steakburgers
Carbondale
01.2021 - 10.2024
- Developed and implemented training programs for new staff, enhancing operational efficiency.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Maintained cleanliness and hygiene standards throughout restaurant premises to enhance customer experience.
- Assisted in preparing and serving made-to-order meals to guests. Delivered orders promptly to enhance guest satisfaction.
CNA
The Landings
Carbondale
06.2024 - 08.2024
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted with personal hygiene, mobility support, and medication reminders for diverse resident needs.
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
Sales Associate
American Eagle
Carbondale
06.2023 - 03.2024
- Enhanced customer experience through effective product knowledge and personalized service.
- Trained new sales associates on customer engagement techniques and store policies.
- Managed inventory control processes, ensuring stock levels met customer demand efficiently.
- Developed strong relationships with customers, resulting in repeat business and loyalty initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Science - Nursing
John A. Logan
Carterville12.2023
Associate of Science - Political Science
John A. Logan
Carterville05.2025
Skills
- Fast Learner
- Verbal Communication
- Flexible
- Teamwork
- Time Management
- Scheduling/Planning
- File organization
- Client communication
- Administrative support
- Notary public
- Legal/Court processes
- Exceptional telephone etiquette
Awards
Honor Roll, Recognized as “Most Determined”, Employee of the Month (x3), High GPA in JALC CNA program, Recognized for High Standardized Test Scores, Ability to participate in Workplace Experience Program at my High School
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Legal Assistant
Daniel Kay, Attorney At Law
08.2024 - Current
CNA
The Landings
06.2024 - 08.2024
Sales Associate
American Eagle
06.2023 - 03.2024
Trainer
Freddy's Frozen Custard and Steakburgers
01.2021 - 10.2024
Associate of Science - Nursing
John A. Logan
Associate of Science - Political Science
John A. Logan