Emma Germany
Moreno Valley,CA
Summary
Dynamic and detail-oriented professional with a proven track record at Starbucks, excelling in exceptional customer service and team leadership. Skilled in operating espresso machines and maintaining cleanliness, I foster positive customer relationships while efficiently managing peak hours. Recognized for attention to detail and active listening, ensuring a superior experience for all patrons.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Riverside, CA
10.2024 - 03.2026
- Prepared high-quality beverages following standardized recipes and presentation guidelines.
- Delivered exceptional customer service, fostering positive relationships with regular patrons.
- Operated espresso machines and other equipment efficiently to maintain workflow during peak hours.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Engaged customers with product knowledge, offering personalized recommendations based on preferences.
Cashier
In-N-Out Burger
Riverside, CA
12.2023 - 09.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of workstations to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Valley View High School
Moreno Valley, CA05.2025
Skills
- Attention to detail
- Time management
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
Timeline
Barista
Starbucks
10.2024 - 03.2026
Cashier
In-N-Out Burger
12.2023 - 09.2024
High School Diploma -
Valley View High School